Customer Service Manager
Resume:
CARL GADSDEN
Lansdowne, PA 19050
*********@*****.***
My management, supervisory and customer service experiences plus office and computer
skills can be applied while contributing to the success of my team and customers.
Career Experience:
2007 – 2012 Customer Service Representative/Office Supervisor: Laz Parking/Paoli
Hospital, Paoli, PA:
• Trained, assigned, and supervised garage attendants for their work around the
parking facilities.
• Resolved issues that visitors, patients, and employees had concerning usage of
machinery and cost.
• Monitored and light-maintenenced parking equipment to ensure proper functioning.
• Served as liaison between the parking office and the hospital’s administration,
departments, and clinics.
• Collected money from machines and generate revenue reports.
• Managed office in the absence of the Office Manager.
2006-2007 Assistant Custodial Manager: Spruce Hill Christian School, Philadelphia, PA.
• Supervised two to three cleaning employees, while participating myself, in the daily
maintenance and cleaning of building facilities and surrounding grounds.
• Ordered supplies and received deliveries.
• Recorded and regulated inventories.
• Assisted Manager clerically in the office when requested.
2003-2005 Floor Technician: Aramark Environmental Services/C.H.O.P. Hospital,
Philadelphia, PA:
• Stripped, waxed, and polished office and corridor floors.
• Operated multiple cleaning and polishing machines while using various chemicals
and detergents.
1997-2000 Kitchen Maintenance Supervisor: Joseph Ambler Inn, North Wales, PA.
• Supervised between three to five dishwashers and cleaning personnel assigned to
the kitchen.
• Determined work schedules and task to be performed on a regular basis.
• Worked directly with the Executive Chef in maintaining kitchen supplies and
regulating inventory.
Education and Skills:
• Associate Degree in Specialized Technology: (IT/Hardware Repair/Networking).
• Metropolitan Career Center/Computer Technology Institute, Philadelphia, PA.
• Experienced in Microsoft Windows Operating Systems installation and operation.
• Experienced in Microsoft Office Applications: Word, Excel, and PowerPoint.
References available upon request.
Contact this candidate