Sales Manager Management

Alicia Alamo

*** ******* ****** *** **

Hartford, CT

203-***-****

**********@****.***

Skills

•

• (Psycho - social /education)

Proficient in Microsoft Office

• Staff management – 4 years

• Bilingual English and Spanish

• Community Networking

• Able to multi-task and meet deadlines

• Excellent organization skills

• Group facilitation

Work History

Amazing Smiles General Commercial Cleaning 07/2011 –

Present

Hartford, CT

Owner

• Business and contract development

• Hire, train and supervise employees

Sawyer Business School 09/2011 -

09/2012

Hartford, CT

Telemarketer

• Conducted telephone sales for school services and programs using scripted presentation

• Answered prospective students’ questions and scheduled appointments

Auto Zone 09/2010 –

09/2011

Bridgeport, CT

Part Sales Manager

• Provided product suggestions and process customer transactions

• Management duties included making deposits and functioning as a key holder

DataCon 08/2003 -

08/2006

Wethersfield, CT

Scanner, DOT Operator

• As Scanner created digital PDF from hard copies and forwarded sensitive information to DCF

• As DOT operator received and analyzed police report to determine fault

Attorney Hanson 08/2001-

08/2003

Hartford, CT

Receptionist

• Answered multiple phone lines, filed and revised legal documents, utilized Microsoft Office to

perform tasks

Alicia Alamo

**********@****.***

Community Health Services 11/2001 –

08/2002

Hartford, CT

Intake Receptionist

• Verified medical insurance and process co-payments supported youth and young adults safe sex

initiative through creative process and presentation

Volunteer Experience

Alternative to Violence Project 03/2004 -

Present

New London, CT

Community outreach to recruit volunteers, impart effective communication skills and non-violent

problem solving strategies

Juda House 02/2011 –

Per-diem

Hartford, CT

Develop positive and professional rapport with participants, help identify and set educational goals

facilitate career in life skills workshops

Education and Training

• Tunxis Community College, Phlebotomy 03/2013

– 01/2014

Farmington, CT

• Stratford Career Institute Drug and Sex Counseling 01/2006

- 01/2008

Saint Albans, VT

• University of CT Weight Loss & Nutrition 02/2007

- 04/2007

Niantic, CT

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