Manager Customer Service

GREGORY A. GRINDSTAFF

***** ******** **.

Athens, AL 35613

Cell: 256-***-****

PROFESSIONAL QUALIFICATIONS

A results oriented manager with 25+ years experience in chemical manufacturing, processing and packaging. Proven record of achievements with experience and knowledge in the following areas:

• Strategic Planning • Project / Program Management

• Start-up Operations • Employee Relations

• EPA & OSHA Compliance • Management Development/Training

• Quality Control & Quality Systems • Sales & Business Development

PROFESSIONAL EXPERIENCE

Teledyne Brown Engineering, Huntsville, AL 2009 – Present

Program Manager

• Program Manager for 3 stand-alone FFP programs delivering hardware systems to US Navy primary contractor. Final responsibility for financial and contractual requirements and deliverables.

• Successful performance on prototype deliverable ($1MM contract) led to follow on production contract for 7 more units with $3.5MM value to TBE

• Direct planning and achievement of manufacturing and delivery schedule, coordinate organizational resources to insure successful on time and on budget completion

• Primary customer interface with TBE organization, responsible for comprehensive customer relationship. Provided monthly program statusing to customer as part of contractual documentation.

• Provide real time management of internal, subcontractor and supplier personnel activities

Exel Eddyville, KY Facility (Previously Seapac, Inc.) 2003 – 2009

General Manager

• Strategic manager for stand-alone chemical processing, packaging and warehousing operation with 4 processing lines that screen, grind, blend, package, store and ship 80 Kilotons of customers’ products. Processes include dry/liquid blending, FFS packaging, FIBC filling, repackaging, oversize/contamination removal, polymer sizing, and liquid solution manufacture

• Oversee 8 salaried managers with 50 hourly associates in a 24-7 facility

• Responsible for start-up of facility including design, procurement, installation and optimization of 3 separate polymer grinding and chemical solution process lines

• Facilitated integration of site resources from family owned enterprise to the largest contract logistics provider in world following acquisition of Seapac, Inc. by Exel in 2006

• Implemented productivity improvements that increased production volume from 80MM lbs to 140 MM lbs. per year, while also integrating additional processing equipment into production line

• Full P&L responsibility for $8MM annual revenue with 15% or higher annual profit margin

• Managed and directed all labor, maintenance, operating and capital expenditure programs to control costs and increase revenue

• Maintained inventory accuracy at or above 98% goal

• Established process improvement team comprised of cross-functional operators and site managers to implement 6 Sigma processes within facility

• Engineering expertise in polymer chemical grinding, handling, and packaging

Seapac, Inc. Mobile, AL 2001 - 2003

Administrative Manager

• Managed all administrative activities for facility

• Responsible for all customer service interface, warehouse management systems

• Managed ISO 9002 quality program to ensure ongoing compliance

• Developed and implemented standard operating procedures for facility

Mitsubishi Polysilicon, Mobile AL 1999 - 2001

Quality Control Specialist

• Implemented site wide ISO 9002 program with over 600 work instructions

• Managed team developing quality manual and procedures

• Organized quality system to include all SOP’s and work instructions

• Managed internal audit function to monitor adherence to published procedures and conduct semi-annual ISO audits

• Achieved Certified Quality Auditor status from American Society of Quality

Seapac, Inc., Mobile, AL 1997 – 1999

Compliance Manager

• Achieved initial ISO 9002 certification

• Reviewed all customer requirements and packaging requests to ensure capacity to achieve goals

• Investigated, resolved, and communicated any customer non-conformance inquiries

• Completed all organization training on quality issues and operations

Air Products & Chemicals Inc. 1988 – 1997

Technical Sales Representative – Polymer Chemicals Division --Greenville, SC

Product Coordinator – Polymer Chemicals Division – Allentown, PA

Production Engineer – Polymer Chemicals Division PVOH Plant – Calvert City, KY

Atlas Powder Co., Joplin, MO 1986 – 1988

Technical Operations Engineer

Powder Line Equipment Supervisor

US Steel & USS Agrichemicals, Crystal City, MO 1981 – 1986

General Foreman – Nitric Acid & Shipping

Technical Service Representative – Industrial Products, Lodi NJ

Shift Supervisor – US Steel – Fairless Works, Fairless Hills, PA

EDUCATION

Bachelor of Science, University of Maryland

Chemical Engineering

REFERENCES

Furnished Upon Request

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