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Customer Service Manager

Location:
Shakopee, MN
Posted:
March 06, 2014

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Resume:

JEFFREY A. SMITH

**** ******* *****

Shakopee, MN 55379

507-***-****

**********@*******.***

PROFIILE

. Excellent communication skills

. Dependable, organized, and detail orientated

. Effective team player

. Demonstrated the ability to be an effective manager

EDUCATION

Minnesota State University, Mankato Mankato, MN 2002-

2005

Bachelor of Science

Major: Marketing

Minor: Business Administration

Grade Point Average: 3.3

Deans List 2004-2005

Marketing Club 2002-2005

Mesabi Range Community College Virginia, MN 2000-

2002

Associated Arts

Grade Point Average: 3.7

WORK EXPERIENCE

NORDIC WARE

Setup Technician

Minneapolis, MN May 2013-Present

LKQ CORPORATION

Route Sales Representative Minneapolis,

MN Nov. 2012-March 2013

WALGREENS

Assistant Store Manager New Hope, MN

April 2006-Nov. 2012

SID'S DISCOUNT LIQUOR

Liquor Store Clerk Plymouth,

MN Nov. 2005-April 2006

RELEVANT SKILLS AND EXPERIENCE

. Have a Marketing degree along with over 9 years of customer service,

merchandising, and retail experience.

. Developed strong relationship building, problem solving, and

analytical skills at past jobs.

. Excellent interpersonal, communication, and writing skills.

. Outstanding multi-tasking, time management, and decision making

skills.

. Very dependable, hardworking, and detail orientated.

. Proficient in computer systems and applications such as: AS400,

Microsoft Word, Excel, and PowerPoint.

. Works well under pressure and has shown success in a results driven

environment.

. Team player that is willing to go the extra mile to get the job done.

. Proven the ability to lead, influence, and motivate a diverse group of

employees.



Contact this candidate