Customer Service High School

Anthony Grimes

Oakland, CA

****************@*****.*** - 650-***-****

WORK EXPERIENCE

Bus Operator

San Mateo County Transit - San Carlos, CA - November 2010 to April 2012

Responsibilities

I operated Transit Vehicle ranging in size from the 60 passenger Articulated bus, and the 40 passenger bus.

I transported passengers on fixed routes on city streets and highways. I provided customer service assisting

passengers daily. This was a safety sensitive position requiring defensive driving skills.

Accomplishments

I had an accident free driving record,and I learned valuable customer service skills.

Skills Used

I have had extensive defensive driving training dating back to 1989, and customer service training each day

I utilized my training.

Bus Operator

MV Transportation - San Francisco, CA - April 2010 to September 2010

Responsibilities

I operated 60 foot articulated and 40 foot passenger bus on fixed transit route on city streets and highways.

Accomplishments

I enjoyed working with the public and driving safely each day.

Skills Used

I demonstrated defensive driving training each day.

Bus Operator

San Mateo County Transit - San Carlos, CA - February 2008 to December 2009

Responsibilities

I operated 60 foot articulated and 40 foot Transit Vehicle on fixed route on city streets and highways.

Accomplishments

I drove safely each day demonstrating defensive driving,and I had the pleasure of working with the public.

Skills Used

I demonstrated customer service skills to aid the many passengers. And always put safety first.

Bus Operator

Mercury Tours - South San Francisco, CA - July 2007 to October 2007

Responsibilities

I operated motor coach on various routes throughout the bay area. I performed daily pre trip and post trip

vehicle inspection.

Accomplishments

I had the pleasure of working with the public and driving each day.

Skills Used

I demonstrated defensive driving skills each day and customer service skills each day.

Plant Production

Coca Cola - San Leandro, CA - June 2006 to May 2007

Responsibilities

I operated machinery that produced soda and bottle water.

Accomplishments

I had the pleasure of working at Coca Cola and learning the machinery.

Skills Used

I always worked as safe as possible each day or night.

Bus Operator

AC Transit - Oakland, CA - June 2000 to March 2005

Responsibilities

I operated Transit Vehicle on fixed routes on city streets and highways I performed daily pre trip and post trip

vehicle inspection.

Accomplishments

I had the pleasure of working at AC Taransit, and working with the public, and I drove safely during my

employment at AC Transit.

Skills Used

I always demonstrated defensive skills and customer service skills.

Tractor Trailer Driver

United States Postal Service - Richmond, CA - July 1998 to January 2000

I worked at the Bulk Mail Center as a Tractor Trailer Driver, staging trailers in the yard and backing them to

the staging doors.

Tractor Trailer Driver

Trux Air Line Cargo Service - South San Fransico, Ca. - February 1996 to September 1996

Responsibilities

I operated a Tractor Trailer Vehicle and Straight Truck. I Worked in warehouse loading freight and then

transporting the freight to the San Fransico Airport.

Accomplishments

I had the pleasure of learning additional skills in the commercial freight and warehouse industry.

Skills Used

I consistently worked safe and accident free, I always practice defensive driving skills and good customer

service.

Tractor Trailer Driver

Cal Pak Delivery - Hayward, CA - September 1994 to April 1995

Responsibilities

I operated Tractor Trailer, and Strait Truck making local deliveries and pick ups through out the bay area,from

Union City, to Sacramento, Stockton, Modesto, San Jose, and Santa Cruz.

Accomplishments

I had the pleasure of learning another aspect being a Commercial Driver. And I had a safe driving record that

was accident free.

Skills Used

I demonstrated defensive driving skills and customer service training each day.

Tractor Trailer Driver

Federal Express - SouthSan Fransico,Ca. - January 1987 to February 1994

Responsibilities

I operated a Tractor Trailer and Straight Truck Vehicle. I worked 50 hours per week, working in warehouse

loading and unloading priority over night freight. My route included the San Fransico, Airport, and the Oakland

Airports.

Accomplishments

I had the pleasure of learning all warehouse equipment and ramp loading and unloading equipment. I had the

pleasure of becoming a Tractor Trailer Driver by attending the Federal Express Tractor Trailer training course.

I graduated on the date of April 7,1989. I Transported Hazardous Materials daily.

Skills Used

I practiced defensive driving each day, I utilized the training I received in Hazardous Material Training, and I

always practice good customer service each day and being safe.

EDUCATION

High School Graduate,Class of 82, Two years of College 82-84 in College studies

electronics.

High School, Fremont, 1979-1982, Class of 82. Merritt College, 82-84. - Oakland, CA

1979 to 1982

SKILLS

Commercial Driver Class (A) Endorsement Passenger. Formerly Hazardous Material Endorsement

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