Manager Customer Service
Resume:
Frank A. Li Marzi III
San Jose, CA 95133
********@*****.***
Education California High School, San Ramon, CA
Diploma
De Anza- Currently going back to school to get my AA.
-I am pursuing my CAPM certification
-Also pursuing my PMP certification.
Professional Bulk Fuel Specialist MOS 1391 Finished
Top 10 in class
Experience United States Marine Corps
2002
-Manage the fuel site
-Make sure pumps operate properly
-Test fuel for quality of fuel for aircraft and war vehicles
Safeway Night Crew
Manager 2006
-Managed night crew successfully
-Ordered, wrote schedule, took care of inventory
-Wrote schedules for the following week
Accomplishments
Successfully found a way to have a very low BUILD, in
my back room. Had the lowest OOS in the District for 2 years.
Trained Back-up manager to be my assessor
Safeway Assistant
Manager Present
-Train and teach employees on task assigned by store manager
-Worked as an acting night crew manager, to help develop
night crew individuals.
-Delegate Med change overs successfully
-Successfully Fixed store 997 back room back stock in 4
months.
-Responsible for store fixtures are full and to schematic
-Responsible for completing payroll every week. (excel
program)
-Responsible for scheduling employees every week
Skills
• Over 7 years of grocery experience
• Over 10 years of leadership experience
• Strong learning ability, and malleable ability allowing
embracing change as needed
• Proven problem solver, with the responsibilities of taking
charge of stressful situations
• Team builder, leader, trainer, and mentor to enhance to
Safeway's goals
• Knowledge of the grocery business and customers demands
• Outstanding customer service
Contact this candidate