Customer Service Sales

DHIRAJ TAMANG

*** ****** ****** *********, ** ***41 **********@*******.*** 617-***-****

SUMMARY OF QUALIFICATIONS:

• Highly motivated team oriented person

• Able to think analytically and make sound professional decisions

• Strong Customer Service experience

• Languages: English, Hindi and Nepali

• Advanced with Microsoft Word, Outlook, Excel and PowerPoint

EDUCATION/ TRAINING:

Bunker Hill Community College, Boston, MA

A.S. Candidate in Business, Management option, Expected graduation August

2014

Year UP, Inc. / Cambridge College, Boston, MA

Investment Operations Certificate 09/09-

07/10

EXPERIENCE:

St. Elizabeth’s Medical Center, Brighton, MA

Nutrition Ambassador/ Rotating Senior Ambassador 6/10-

present

• Communicating with nurses, dietitians, and food service workers to ensure

patients are satisfied with their service.

• Ensure client data reports are accurate and updated on a regular basis

• Raising hospital patient satisfaction scores.

• Trained: MediTech, HIPPA, cultural diets (Halal, Kosher, etc.)

• Trained new employees effectively

Macy’s, Cambridge, MA

Sales Associate, Fine Jewelry 09/10-

06/12

• Promoted from Sales employee to Fine Jewelry sales associate

• Developed strong customer relations to enhance future sales

• Contacted preferred customers to inform them about current/future sales

• Signed up five customers per week for Macy’s credit card

• Recorded transactions in sale log book

• Responsible for the accurate count of all merchandise at beginning/end of shift

State Street Corporation, North Quincy, MA

Data Reference Management Specialist Intern 02/10

-08/10

• Added security information to multiple data base applications

• Worked with various vendors to confirm market specific data prior to adding

securities to system

• Monitored various trade applications such as GTM, FTM and Orbit 5

• Answered inquiries received from clients

• Deadline driven

Contact this candidate