Customer Service Quality Control

Dora Amaya-Moreno

**** ******** **.

Houston, TX 77055

Contact Number: 281-***-****

Email Address: ***********@*****.***

Objective

To seek employment with a growing company to further advance my

current skills and work experience in an office.

Experience

Five Star Metals Houston, TX. 11/2011 -

11/2013

Document Imaging Specialist

Duties: Prep, Scan, Quality Control, Index, Verification of all records

using ScandALL PRO, MS Word, Excel, Outlook, Filing, copier, fax and other

clerical duties. Run OCR on all scanned documents.

Houston ISD. Houston, TX. 2/2008

- 11/2011

Electronic Imaging Specialist

Duties: Scanned hardcopy documents into a high speed scanner, and quality

control of all document images in a timely manner. Also data entry,

alpha/numeric, validation and verification of all student and legal records

using Ascent Capture, Kofax and PaperFlow software.

Doc u Data Solution Houston, TX. 8/2003 -

2/2008

Document Imaging Specialist

Duties: Supervised Document Management/ Imaging team including scanning

using high speed scanner, and quality control of all document images in a

timely manner. Also data entry, alpha/numeric, validation and verification

of all Oil and Gas, Energy, Hospital and Legal Records. Using Ascent

Capture, Kofax and PaperFlow software. Occasionally relieved receptionist,

answer phones, filing, chart request /email files to customer.

Education

GED - October 2001

Skills

Bilingual

Data Entry/Typing 30-40 WPM

10 Key Touch - 9,000 KPM

Internet navigation & Websites

Microsoft Word and Excel

Customer Service

PaperFlow

Kofax Capture 8.0

Kofax VRS

PixView 3.0

Infotek

ApplicationXtender

Adobe Acrobat

ScandALL PRO

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