MARIA LUZ RAMIREZ
OBJECTIVE
KEY SKILLS
A position as an Account Executive where my solid sales
background, consulting experience and business development skills
will support the growth of your company. Inter-personal skills
Analytical Skills
W ORK EXPERIENCE Consulting
KONE, INC. 2010- PRESENT Team Player
A CCOUNT MANAGER Self-motivated
R esponsible for establishing and maintaining client MS Office, SAP, Crystal Reports, Salesforce.com
relationships through regular close contact account Fluent in English, Spanish, and Italian
management which includes regular face to face meetings,
telephone and email communication.
Managing a portfolio of accounts. ACCOUNT MANAGEMENT SKILLS
Acting as the key interface between the customer and all relevant Experience at managing deadlines and multi-tasking in
divisions fast-paced environment
Meeting with clients face to face promoting the business through Extensive background in account developing and
presentations. management
Project managing of the roll out of all new contracts and services. Able to manage a range of customer projects at any one
Conducting assessments of clients’ credibility. time.
Network with business partners and or vendors. Maintaining relationships with clients by providing
Meeting with clients to discuss and resolve topics and issues. support, information and guidance.
Producing weekly, monthly and quarterly status reports using Crystal Capable of working alone & under own initiative at time,
reports, SAP, and Salesforce. with strict and specific time scales
Providing regular sales and activity reports. Sound leadership skills and strong communication
Dealing with all aspects of a marketing campaign. abilities
Advanced skills in Excel, PowerPoint, SAP, and
Ensuring customer compliance with all agreements.
Managing of all sales processes, from quoting the goods, ordering, Salesforce.
Ability to quickly learn, use, and understand new
delivering, invoicing and collections using SAP.
Interacting with corporate headquarters’ department in order to adapt technology.
Top 20 Sales person in 2013.
and develop new products according to specific needs of the market.
Attending trade shows and trainings.
Training and assisting other team members.
A CADEMIC QUALIFICATIONS
Managing the Miami area, including top accounts such as: Miami
N OVA SOUTHEASTERN UNIVERSITY
International Airport, Miami Dade County Public Transit, Miami Dade Sea
2009-2010
Port, Miami Dade College, and other top residential properties.
Managing the San Diego area, including top accounts such as: BACHELORS DEGREE INTERNATIONAL
Westfield properties, Balboa Hospital, San Diego Metro Transit BUSINESS MANAGEMENT
System, San Diego Airport, Port of San Diego, and other top Relevant courses included:
residential properties. - International Business - International Management
- Managing workplace diversity - Business Law
KONE, INC. 2007-2010 MIAMI DADE C OLLEGE 2004-2007
SR, ADMINISTRATIVE ASSOCIATE ASSOCIATES DEGREE ACCOUNTING
Providing support to all the Sales Executives by loading maintenance
contracts, cancel contracts, create equipment records, book repairs as
needed, create riders, and change sheets in order to maintain current
REFERENCES
customer information and prevent payment delays. Assist customers by
providing requested information such as (i.e. copy of contracts, certificate Available upon request
of insurance, copy of company license and other). Training and assisting
other team members.
Phone: 858-***-****
Supervised and leaded Administrative Assistants (4)
E-mail: *****************@*****.***
41881 Saint Thomas Ct. Temecula, CA 92591