Customer Service Data Entry
Resume:
Varsha Pandya
Email: **************@*****.***
Charlotte, NC 28214
HONORS /AWARDS:
Brookstone College: Perfect attendance and honor roll 9/98-5/99
Brookstone College: Spirit Award 2/99
Sears, Roebuck & Co.: Perfect attendance 10/02-12/02
Computer Processing Institute: Perfect attendance 9/87-9/88
Cigna Healthcare: Excellent Job Work: 2001
HIGHLIGHTS:
. 10 years as Data Entry Operator/Accounting Clerk
. Maintain excellent rapport with customers, team members and upper level
management
. Work well under pressure and met deadlines in a timely an efficient
manner
. Record of high performance standards, including attention to schedules
and deadlines
. Strong commitment and interpersonal skills to follow through and
consistently achieves quality result
EDUCATION:
Brookstone College of Business
Charlotte, NC
Certification of completion- Accounting Software Specialist
1999
Bachelor of Arts
4 Years Degree India
Computer Processing Institute
Paramus, NJ
Certification of Completion-Data Entry
PROFESSIONAL EXPERIENCE:
Accounting Assistant/Accounts Receivable/Payable
. Performed accounts receivable and accounts payable duties manually.
. Financial statements general ledger, general journal entries using
QuickBook.
. Paid attention to details and reviewed transactions for authenticity and
authorized payments.
. Individual and small business tax returns file using Drake Software
programs.
Cashier/Customer Service
. Operated cash register to simultaneously record transaction and compute
bill.
. Maintained exceptional customer relations, resolved problems and enhanced
service satisfaction.
. Served a wide range population; assessing customer's needs while meeting
and exceeding expectations of the
customer; employer and employees.
. Greet and receive customers with a smile.
. Answer customer's questions concerning location, price, and use of
merchandise.
. Acknowledge and attempt to resolve customer questions and concerns.
. Answer phone from client when they finished their medical visit, and
inform driver to pick up client from medical office, hospital or other
medical related visit.
Administrative/Clerical
. Filed correspondence and other records in alphabetical and numerical
order.
. Communicated and interact effectively with individuals of all levels.
. Prepared spreadsheets for tax information purposes using Excel systems.
. Printed address labels for filing, composed correspondence, newsletter
articles and bulk mailings.
. Received, identified and sorted incoming mail.
. Assisted team members with special projects.
. Scheduling Trips of doctor's appointment and verify the information about
clients.
. Research information about vehicles which are use by Red Cross.
. Maintain client's data such as address, phone, another contact person's
name and phone number.
. Research Internet for medical office, hospital and other related medical
information of address, phone and make changes in the Red Cross system.
. Enter odometer information of all vehicles using Excel.
. Assist to make daily scheduling for drivers for clients transportation.
Data Entry
. Entered meticulously data into computerized mainframe system.
. Entered cash receipt data using Peachtree systems and processed incoming
check and deposits.
. Audited data performed by coworkers.
. Maintain time sheet of all volunteers using Excel, at each month and make
a new sheet for following year.
. Enter the name and phone number of the people, who wants to use the Red
Cross transportation trip service for medical visit, and educate them
that their name is on waiting list and Red Cross policy.
. Researched and processed information and National Drug Code. Customer's
demographic
EMPLOYEMENT HISTORY:
American Red Cross Volunteer Administrative Support
2011 to present Charlotte, NC
Coca-Cola Consolidated Bottling Co. Accounting Assistant
2002 to 2002 Charlotte, NC
Sears Roebuck & Company Cashier/Customer Service
Clerk 2001 to 2006 Charlotte, NC
Cigna Healthcare Clerical Assistant
2000 to 2002 Charlotte, NC
Alpha Accounting & Tax Service Volunteer Accounting
Assistant 1999 to 2009 Charlotte, NC
National Prescription Administrator Inc. Data Entry
Operator/Accounting Clerk 1988 to 1998 E. Hanover,NJ
REFERANCES FURNISHED UPON REQUEST
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