Customer Service Quality Assurance
Resume:
Julie Anne Espartero
***** ***** ***. *******, ** 94545
**************@*****.***
OBJECTIVE:
To be highly efficient and productive in chosen field of expertise; fully executing
tasks in a fast- paced work environment conducive to learning and career growth.
EDUCATION:
Meycauyan College, Philippines (2003-2006)
James Logan High School (2006-2008) – High School Diploma
Mission Valley ROP – Certificate of Medical Occupation
Chabot College - General Education
Boston Reed College - Phlebotomy Technichian
QUALIFICATIONS AND SKILLS:
Strong customer service and people skills
Proficient in Microsoft Office and HTML
Professional and Upbeat phone personality
Efficient multi- tasker
Outstanding interpersonal skills
EXPERIENCE:
Restaurant/ Food Service
Chowking: 3138 Alvarado Blvd. Union City, CA
February 2007- September 2007
-Customer service
-Cash handling
Fuddruckers: 32175 Union Landing Blvd. Union City, CA
March 2008- December 2008
-Hostess: providing excellent customer assistance
-Waitress: food handling
-Cashier
Retail
Basic Plus: Southland Mall Hayward, CA
June 2007- August 2007
-Retail Associate: exceptional customer service provided to
customers
-Cash handling
Healthcare
Dr. Reyes’ Clinic (General Physician) Union City, CA
January 2008- June 2008
-Administrative assistant
-Book keeping
-Patient Care Coordinator including but not limited to scheduling
appointment
Bay Area Caregiver: Fremont, CA
January 2009 – May 2009
-Babysitter
-Caregiver
Manufacturing
Spherion Shutter Fly: Hayward, CA
Temporary placement: December - January (2008-2009)
-Shipping clerk
-Laminating
-Cutting
-Receiving Clerk
-Sorting photos
-Coating
Toyota Tsusho (Benchmark): Fremont, CA
Temporary placement: November 2009 – March 2010
-Operating Machine
-Quality Assurance
-Clipping
-Welding
Mimeo (Dynamic Staffing): Hayward, CA
Temporary placement: November - December 2011
- Operating Machine
- Printing
- Sorting
- Scanning
- Laminating
Bank of Americas Processing Center (Nelson Staffing): Hayward, CA
Temporary placement: March - April 2013
- Returns processing
- Sorting checks & W2's form
Gel- Pak 31398 Huntwood Avenue Hayward, CA
May 5 2010- PRESENT
Title: Lead in Liquid Production Assembly
- Loading & Downloading Jobs
- Reconfiguration
- 100% visual inspection
- Formulate gel and ESD gel
- Rejects Classification
- Releasing Jobs
- Repack
- Checking durometer
- Labeling
- Pouring
- Inventory
- Recycling boxes (stripping & cleaning)
PERSONAL REFERENCE:
Marlyn Bustos
Tesla Motors, GA Associate
Fremont CA
(510) 996 - 8237
Other references available if needed.
LANGUAGES:
Fluency in both English and Tagalog
Contact this candidate