Medical Assistant Customer Service

Location:

Posted:

March 04, 2014

LEDESHA O’BRYANT

Objective

Professional and dedicated individual seeking a position as a Medical Assistant where my strong

Clinical skills and outstanding patient care can be fully utilized to benefit your facility.

Education:

Everest Institute Houston, TX

Medical Assistant Diploma 01/2013 – 10/2013

Huntsville High School Huntsville, TX

Skills:

Clinical Skills:

Vital signs, phlebotomy, injections, Ear Irrigation, Pap/Pelvic tray set-up, Rectal tray set-up,

Self-Breast Exam, Wound Culture, Autoclaving/Sterilization, Strep Testing, Throat Culture,

Glucose Testing, Microscope, Pregnancy Testing, Occult Blood Testing, Basic Pharmacology,

Immunization, Testicular Exam, CPR certified, OSHA & HIPPA trained

Administrative Skills:

Medisoft, Claim Gear, CIMO, Appointment Scheduling, CPT & ICD-9 Codes, Medical

Transcription, Microsoft Office and Power Point, Telephone Triage, Typing- WPM 40, Insurance

Verification

Experience

EXTERN 08/2013-10/2013

Medical Assistant

• Scheduling, Triage, Measure vital signs, Take telephone messages, Escort patient to exam

room, Blood draws, Injections, Referrals, Lab reports, Call in prescription refills, Prior

authorization, Strep testing, Glucose testing

GRIFOLS BIOMAT PLASMA CENTER 11/2013-Current

Phlebotomist

• Venipuncture of donors

• Operation of autopheresis equipment and monitoring of donors during the plasmapheresis

process

Aramark 10/2005-10/20012

Shift Lead Barista/Cashier

• Customer service, supervising morning and afternoon baristas, product quality, inventory

orders and the overall image and service of the kiosk

AMF HUMBLE LANES 11/2012-04/2013

Shift Manager

LEDESHA O’BRYANT

8230 Lone Bridge Lane Humble, TX 77338 ***************@*****.*** 281-***-****