Customer Service Manager

832-***-****•********@*****.***

Hywatha Goodwill

•832-***-****•7211 Foxwalk Lane, Humble TX 77338 ********@*****.***

Hywatha Goodwill

Objective

To obtain a position in which my customer service, personal, clerical and general office skills will contribute to

greater office efficiency and productivity

Experience

03/2010 to Present

Whataburger Houston, TX

Manager

Maintaining the cleanliness of the work area especially the counter to ensure safety in work

area

Taking and receiving orders, processing payments, and responding appropriately to

whatever the customer needs

Process customer’s orders and perform inventory

Train new employees, prepare deposits for shifts, bank runs, heavy cash handling, supervise 9 to 13

employees

04/2009 to 07/2009

Home Health Care Houston, TX

Healthcare Provider

Observe patients, charting and reporting changes in patients' conditions, such as adverse

reactions to medication or treatment, and taking any necessary action.

Help patients with bathing, dressing, maintaining personal hygiene, moving in bed, or

standing and walking. Make appointments, keep records, or perform other clerical duties in

doctors' offices or clinics.

Clean rooms and make beds, supervise nurses' aides or assistants.

01/2007 to 02/2009

Taco Bell Kingwood, TX

Cashier/Shift Leader

Ringing up orders, making change, handing out food, cleaning (counter area, lobby,

bathrooms) stocking ( sauces, fridges/freezers, shake machines, misc. like cups, straws) If

you are a drive thru cashier : dishes, table prep, preparing salads, towel buckets.

Open and closed shifts, prepared deposits

Trained new employees, assisted customers and heavy cash handling

05/2000 to 11/2006

Professional Tax Solutions Houston, TX

Office Assistant/Receptionist

Maintains equipment by completing preventive maintenance; troubleshooting failures;

calling for repairs; monitoring equipment operation; monitoring and purchasing meter fund

Maintains supplies by checking stock to determine inventory levels; anticipating

requirements; placing and expediting orders; verifying receipt; stocking items; delivering

supplies to work stations. Filing numerical and Alpha, heavy data entry. General Clerical

832-***-****•********@*****.***

Hywatha Goodwill

duties

Forwards information by receiving and distributing communications; collecting and mailing

correspondence; copying information. Answered multi-phone lines 5-10

Education

08/1996 to 06/2000

Phyllis Wheatley HS Houston, TX

[Degree Obtained]

General Business/ Diploma

References

References are available on request.

Contact this candidate