Maile-Lani Awai-Cortado
Waimanalo HI, 96795
Email: ***********@*****.***
OBJECTIVE: Seeking new challenges where my experience utilized to improve customer satisfaction
WORK EXPERIENCE
Janurary 2014-Present Contract General Clerk: MedPro Tech.
• Scheduling/Canceling appointments
• Preparing paper medical records
• Answering phone calls
• Taking messages
• Printing Consults
• Knowledge and use of CHCS and AHLTA
October 2013-Dec 2013 Game attendant: EK Fernandez
• Assisted in activities
• Money handled
• Multi-tasking with customers and activities
June 2011-June 2013 Cashier: McDonalds Nanakuli, Waianae HI, 96792
• Took customers orders
• Operated registers and credit card machines
• Assisted in customers complaints and questions
• Assisted in other duties such as cleaning and stocking behind the counter
• Customers first then other duties once customer is satisfied
EDUCATION
July2012 – Present Hawaii Job Corps, Waimanalo HI, 96795
• Medical Office Support
• Keyboarding 50 KSPM and 10-Key 9000 KSPH
• Finished Medical Terminology
• Office Manager Skills
May 2008-May 2012 Waianae High School, Waianae HI, 96792
• G.P.A of 3.0
• Principles List
• Joined JROTC
VOLUNTEER EXPERIENCE
October 2013-Dec 2013 Medical Office Support: Tripler Army Medical Center
• Scheduling/Canceling appointments
• Preparing paper medical records
• Answering phone calls
• Taking messages
• Printing Consults
• Knowledge and use of CHCS and AHLTA
Sept 2011 - May 2012 Internship C.N.A. at Tripler Army Medical Center
• Took vital signs
• Assisted in sugar counts for nurses
• Assisted patients in using the restroom, eating, drinking, and make them feel
comfortable
• Make sure all tasks were done correctly and on time
ACHIEVMENTS
March 2013 Microsoft Office Word 2007 Certification
February 2013 Advanced Leadership
January 2013 CPR and First Aid Certification
REFERENCE
Al Mechor Hawaii Job Corps CTR Friend
MedPro Tech. Program Manager Instructor 92-550 Akaawa Street
3049 Ualena Street, Suite 705 41-467 Hihimanu Street Kapolei, HI 96707
Honolulu, HI 96819 Waimanalo, HI 96795 808-***-****
Jessica Norimoto Justin Jones