Management Manager

Steven Spezzano

** **** *****

Stamford, CT ***05

Home: 203-***-**** *******@*****.*** Cell: 203-***-****

Procurement and Vendor Management Professional

Core Competencies:

Vendor Sourcing / Contract Construction / Space Planning

Negotiations

Cost Efficiencies / Strategic Facilities Management

Planning

Risk Management / Assessments Supplier Metrics / Performance

Measurement

Project Management Client Assessments / Forecasts

Vendor-Focused Partnerships Budgetary / Financial Controls

Incident Management Business Continuity Planning

WORK EXPERIENCE

RBS CITIZENS NA, Stamford, CT 2008 - 2013

VP, Business Services Contract Management

Team lead for sourcing corporate and facilities goods and services

contracts, accountable for overseeing projects, operations, space planning,

sourcing and negotiations of all supplier contracts in support of 1,750

retail and corporate banking locations across the United States, Canada and

Latin America. Managed an annual operating budget of $35M working in

collaboration with internal stakeholders to assess specific service needs

and to ensure development and implementation within financial compliance

with group strategies. Reported to the Head of Property Services Contract

Management working to develop, implement and supervise a comprehensive

sourcing strategy and infrastructure across the business.

. Established supplier performance metrics (KPIs), followed by ongoing data

collection and analysis to achieve a 5% - 20% reduction of spend and

service failures across all service lines.

. Reviewed and renegotiated Electric and Natural Gas contracts lowering

annual spend $4.5M per year 2012 - 2015.

. Worked to deliver newly constructed RBS Americas headquarters building in

Stamford relocating 1,900 employees from multiple locations and

coordinating the move of 2 data centers and close out of 5 office

locations.

. Developed and incorporated global Risk, Health & Safety policies working

to bring all corporate locations and services within compliance through

inspections, reporting.

. Implemented a Managed Print Services program, reducing 40% of our annual

spend of $2.3M.

. Designed customer satisfaction surveys used to ensure supplier

conformation with contract requirements, resulting in a 20% decrease in

work order complaints.

. Coached, mentored and developed high performance facility teams,

implementing a value-added approach to facilities management resulting in

$8M savings for 2012.

RBS GREENWICH CAPITAL MARKETS, Greenwich, CT 2006 - 2008

AVP, General Services

Supervised facility operations and vendor performance management,

overseeing an operating budget of $6.5M covering services and supplies for

4 locations in CT and 6 satellite offices across the US. Worked with

suppliers to streamline and re-engineer workflows and processes to achieve

leaner operations and cost efficiencies across all facilities. Reported to

the Director of General Services and tasked to improve efficiencies, build

close working relationships with internal and business units and align

services and client expectations with our global strategy.

RBS Greenwich Capital MARKETS (Continued)

. Negotiated contract agreements for services including property leases,

building contractor services, maintenance, cleaning, copy center, mail

services, record retention, web store, parking, and shuttle services

reducing spend by $1.5M.

. Designed, implemented and administered corporate web store, expanding the

product line, improving order fulfillment and inventory management

increasing sales 30%.

. Established key performance indicators to ensure vendor performance with

best practices and standards of excellence, raising efficiencies and

increasing ROI 15% on annual spend.

. Partnered with business units to increase efficiencies, eliminate

unnecessary services reduce supply base 25% and annual reactive work

order spend by $75K.

. Worked to introduce and incorporate global standards for facility

management.

AMARANTH GROUP, Greenwich, CT 2006

Senior Purchasing Manager

Engaged internal business units to procure services and supplies for the

group offices. Administered an annual operating budget of $35M. Reported

to the VP of Facilities and The VP of Technology managing a team of

purchasing agents in planning supplier bids, contract negotiations,

inventory control, purchase order issuing and receiving, invoicing.

. Worked closely with Project Managers to negotiate and procure equipment

within 60-day timeline in support of global construction projects in UK,

Hong Kong, Germany.

. Implemented a turnkey order-tracking database enabling internal business

units to achieve auditory compliance.

. Facilitated breakdown and sale of corporate assets once bankruptcy was

filed in support of debt resolution netting $4M in recovered funds.

PERFORMANCE IMAGING, Stamford, CT 2004 - 2006

Facilities Purchasing Manager

Led the Facilities and Purchasing departments accountable for sourcing and

contract negotiations. Oversaw technician scheduling, customer support,

work order tracking purchase order process and client and vendor account

billing. Supervised a team of 6 reporting into the managing partner and

coordinating service and procurement with project managers and customers.

. Established inventory database resulting in accurate asset tracking, 15%

reduction in spend and improved reporting used with project forecasting

and supply replenishment.

. Received employee of the year award for developing a team goal setting

process that increased productivity and decreased customer complaints.

GENERAL ATLANTIC, Greenwich, CT 1998 - 2004

Office Services Supervisor

Oversaw day-to-day operations for a global headquarters, coordinating all

operations, procurement and management vendor relationships in US

portfolio. Reporting into the Director of Operations, leading a team

accountable for maintenance, operations, office build outs, employee moves,

off-site storage and retrieval, copy / binding services, and mail services

for 4 US locations. Procurement focal point for global supply agreement

negotiations for international satellite offices.

. Renegotiated supplier agreements in support of our US locations,

resulting in a 10% decrease in annual supply spend.

. Renegotiated global supply agreements in UK and Asia to achieve a 5% -

10% decrease in pricing

. Significantly reduced financial report preparation cycle time by

streamlining budgeting and reporting processes.

EDUCATION

Credits earned towards a degree in Business Management & Technology,

University of Connecticut, Stamford / Storrs, CT

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