Administrative Assistant Sales

T heresa C Naylor

** *********** ******

Springfield, MA 01109

Phone 413-***-****, Cell 413-***-****

********@***.***

Education

STCC – Springfield Technical Community College - 9/2011 – 2013 (Business Major) Associate Degree

Qualifications and Strengths

Public Speaking / People Person

Foreclosure Prevention/Call Center Supervisor/Loan Modifications/Refinancing

Self-Starter /Office Management/ Administrative Assistant

Microsoft Office Suite (Outlook, Power Point, Excel, Word, Publisher, and Calex)

Work Experience

Holy Redeemer Cathedral, Inc. Food Bank of Western MA

5/2013 – Present

• Pick up food from the Food Bank of Western MA and sort, bag and deliver food to the needy

Joshua Transitional House Program, Administration Department & Co-Director (Volunteer)

2010 – 5/2013

• Eight (8) bed Transition House for men

o Responsibilities include:

o Seek out new Program Participants

o Address everyday needs, make sure meds are taken, shopping

o File & update all personal data/ Maintain Informational Packets

o Assist pre-released participants in obtaining, GED, medical coverage, bank

accounts, employment, and eventually reunite with their families or into their own

apartments, educate in areas needed to re-enter society

o Schedule meetings with potential funders

ACORN Housing Corp., Northeast Regional Director

2/2004 – 8/2010

• Responsibilities Included

o Managing offices in Boston & Springfield MA, Providence RI, Washington DC, Newark NJ, and

Philadelphia PA.

o Call Center Manager (opened and organized their first center for the benefit of the growing

foreclosure crisis)

o Loan Modifications

o Mortgage Assistance

o Stop Foreclosures

• The Northeast Regional offices that I managed, were instrumental in helping to raise over $50,000 in a

two month period, from various government and state funders, banks, and Real Estate Offices.

American Family Mortgage, Springfield, MA, Sales Loan Originator - 7/2003 - 12/2003

(NACA) Neighborhood Assistance Corporation of America (1st Time Homebuyers Sales and Foreclosure

Prevention) Office Director – Springfield, MA & New Haven, CT offices - 11/26/2000 – 7/2003

(Like responsibilities as with Acorn Housing)

Forastiere Funeral Home, Springfield, MA, Administrative Assistant – 2000 (Temp Agency)

References:

1. William Strother, Professor at STCC 860-***-****

2. Terryl Wilson, Church Executive Secty. 413-***-**** or 413-***-****

3. Ed Case, Sherriff’s Department – Ludlow Pre-release 413-***-****

**.******@***.*****.**.**

4. Richard Johnson, Deborah Hunt Ctr. 413-***-****

Contact this candidate