Ravi Shankar Koppala Mobile: 508-***-****
Senior Quality Analyst email: ******************@*****.***
Career Summary
IT Professional with over 6 years of professional experience in Manual Testing (System, Regression and End-End Testing),
Automation and expertise in PEGA testing (PRPC 5.1, PRPC 5.5 and PRPC 6.1).Involved in thorough Requirement Analysis,
Test Case Design, Review, Rework, Execution, Defect Logging and Defect Validation. Well acquainted with the Software
Development Life Cycle (SDLC) & Defect Life Cycle.
Analytical, Innovative, and result oriented testing engineer with extensive experience in optimization and
implementation of quality standards and software requirements.
Competencies Acquired
1. Banking Doman expertise
2. PEGA Test Management Framework expertise
3. PEGA ClipBoard, Tracer and PAL Tools expertise
4. Requirement Creation / Mapping in EQC 10.0
5. Test & Defect Management using EQC 10.0
6. Report Generation in EQC 10.0
7. Test Case Design / Review / Execution Expertise
8. Risks, Assumptions, Issues & Dependencies analysis
9. SQL
10. System/Functional/Regression/End to End/Exploratory Testing
11. Metric Collection
12. Daily / Weekly Report Generation
13. Test Report Generation
14. Test Plan / Test Strategy documentation
15. Keystone usage (CM Tool)
16. Well versed with Waterfall Model, V Model, Agile – Scrum Methodologies in QA projects
17. Effective client communication & coordination skills
18. Effective Team Management skills
Experience Snapshot
Organization Designation Duration
Virtusa Consulting Services Pvt Senior Engineer
Ltd QA 06/2010 – Till Date
Software
Proxault IT Solutions Engineer 06/2008 to 05/2010
Projects Snapshot
Organization Project
JPMC Pega PRPC Dodd Frank
JPMC Pega PRPC iPay Norway
JPMC Pega PRPC iPay South Africa
Virtusa Consulting JPMC Pega GQCA PRPC Upgrade
Services Pvt Ltd 5.5
#1 Enterprise Banking Alerts
Proxault IT Solutions #2 Enterprise Banking Alerts
Trainings Attended
PRPC Fast Track and Boot Camp from PEGA Systems Inc. USA.
•
Knowledge sharing sessions on new features of PRPC on 5.5
•
Complete Java Training a Virtusa.
•
GIP – Global Innovation Process at Virtusa.
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Project management at Virtusa.
•
Detailed Projects Summary – Virtusa
Project Name: JPMC Pega PRPC Dodd Frank
Client : JP Morgan Chase Bank
Location : Florida, Tampa
Role : Senior Engineer QA
Duration : December 2012 to Till Date
Business Problem Definition: It’s a Treasury Service initiative in building a
‘Payment Hub’ to provide the needed remittance disclosure and facilitate the new
transaction flow of internal remittance payments. In addition, the Payment Hub is
commissioned to support an external solution to qualified RTP’s (remittance transfer
provider) who seek to use JPMC compliance solution. PRPC will archive disclosure
data generated by payment hub. PRPC will enhance existing user interfaces to
display the new reference. PRPC will create a new work type, to process
investigations related to disclosure provided. eServe as a mechanism for accepting
Dodd Frank Disclosure/Receipt requests entered from an FI system. EServe will
build a Dodd Frank Stored Procedure that moves the Dodd Frank Disclosure/Receipt
Details from a Payment Hub to the PRPC Archive (Oracle Database). eServe will
expose a service to Payment Hub to facilitate the ability to search and retrieve Dodd
Frank Disclosure/Receipt from the PRPC Archive for non eServe UI functionality
(CA, CIG etc.)
Environmen : PEGA PRPC 6.1, eServe and Oracle Database
t
Project Role Module Lead with the following responsibilities
:
• Used Clip Board to detect and debug exceptions
• Used Tracer to analyze and drill down exceptions in detailed and provide analysis report
to dev team
• Provided estimation inputs to Team Lead (Actual Effort, Planned Effort and Defect
metrics – DSI and DRR)
• Involved in Requirement Analysis
• Involved in Test Design, Review, Rework and execution activities
• Created Requirements and mapped to Test Cases in EQC 10.0
• Set up Test Plan and Test Lab prior to execution in EQC 10.0
• Gather Test Data prior to execution and make sure execution milestones are not impacted
• Involved in Defect Review meetings within team
• Proactively coordinated with client in getting required project inputs within time frame
• Assisted team members by suggesting new ideas of doing tasks
• Involved in identifying proper resources within module for on board by having technical
discussions
• Involved in Test Plan and Test Strategy preparation.
• Involved in the Risks assessments and mitigation / contingency plan preparations
• Status reporting for test execution, defect resolution, productivity and bug statistics on
daily basis
• Participated in daily status meeting with onsite team and responsible for updating all the
offshore questions and status from onsite.
• Used Keystone for version control.
• Preparing MOM, Action Items and updating the tasks status in Chorus accurately on time.
• Creating Risks, Dependencies and Assumptions involved with Project in Chorus and
tracking them to closure.
Project Name: JPMC Pega PRPC iPay Norway
Client : JP Morgan Chase Bank
Location : Florida, Tampa
Role : Senior Engineer QA
Duration : April 2012 to November 2012
Business Problem Definition: The business objective of iPay Norway project is to
add the branch Norway to EMEA LOB to support its high and low value transactions,
messages and cases. Due to the nature of EBS and iACH Operations they are the
groups most aligned to Norway Branch. As such, the EBS Business Group will be
leveraged for High Value enquiries and iACH Business Group for Low Value
enquiries. Within this Business Groups Norway specific Workbaskets will be created.
The Enquiries will route to the relevant Business Group based on the HV or LV
indicator on the transaction. PRPC exists today within TS EMEA. EBS Operations
and iACH Operations are two of the Business Groups within EMEA.
Environment: PEGA PRPC 5.5 and Oracle Database
Project Role: Module Lead with the following responsibilities
Used Clip Board to detect and debug exceptions
•
Used Tracer to analyze and drill down exceptions in detailed and provide analysis report
•
to dev team
Involved in the providing inputs for estimations to Test Lead
•
Involved in identifying proper resources for on board by having technical discussions
•
Involved in giving KT to new joiners in team
•
Involved in verification of requirements, traceability and validation of system
•
Understanding the Business requirements and Functional specifications.
•
Involved in Test Plan and Test Strategy preparation.
•
Involved in Functional Testing and Regression Testing.
•
Preparing Test cases, reviewing and executing the test cases and recording the test
•
results in Quality Center
Involved in the Risks assessments and mitigation / contingency plan preparations
•
Prioritizing the test cases and preparing the regression test suite for Shakedown
•
Reporting test metrics
•
Status reporting for test execution, defect resolution, productivity and bug statistics.
•
Participated in daily status meeting with onsite team and responsible for updating all the
•
offshore questions and status from onsite.
Used Keystone for version control.
•
Preparing MOM, Action Items and updating the tasks status in Chorus accurately on time.
•
Project Name: JPMC Pega PRPC iPay South Africa
Client : JP Morgan Chase Bank
Location : Florida, Tampa
Role : Senior Engineer QA
Duration : November 2011 to March 2012
Business Problem Definition: The business objective of iPay South Africa project
is to add the branch South Africa to EMEA LOB to support it’s high and low value
transactions, messages and cases. Due to the nature of EBS and iACH Operations
they are the groups most aligned to South Africa Branch. As such, the EBS Business
Group will be leveraged for High Value enquiries and iACH Business Group for Low
Value enquiries. Within this Business Groups South Africa specific Workbaskets will
be created. The Enquiries will route to the relevant Business Group based on the HV
or LV indicator on the transaction. PRPC exists today within TS EMEA. EBS
Operations and iACH Operations are two of the Business Groups within EMEA.
Environment: PEGA PRPC 5.5 and Oracle Database
Project Role: Team Member with the following responsibilities
Used Clip Board to detect and debug exceptions
•
Used Tracer to analyze and drill down exceptions in detailed and provide analysis report
•
to dev team
Requirement Analysis and Q & A preparation
•
Involve in daily calls with onshore lead to get clarifications on Q & A
•
Test Design, Review, Rework, Execution and Defect Logging / Validation tasks
•
Set up Test Plan & Test Lab in EQC 10.0
•
Give inputs to Metrics data on weekly basis
•
Regularly monitor Risks, Issues, Assumptions and Dependencies in Chorus
•
Support end end testing effort during ET overlap hours
•
Document project related information at the end of each release
•
Give KT to new joiners in team
•
Actively participate in organizational events
•
Project Name: JPMC Pega GQCA PRPC Upgrade 5.5
Client : JP Morgan Chase Bank
Location : Florida, Tampa
Role : Software Engineer QA
Duration : June 2010 to October 2011
Business Problem Definition: The business objective of this project is to migrate
the existing business processes from the current PRPC 5.1 Version to PRPC 5.5
Version. Applications are tested post migration to check for any defects due to
environment changes. PRPC 5.5 Upgrade testing objective is to verify the
functionalities with respect to PRPC Application across different BU’s like ASIA,
ACH, IO Recs, ENB, FX12/13, FX Ops, EMEA P1, EMEA P2, EMEA P3 and
AutoCV.The test cases for the LOBs in scope are identified and prioritized prior to
execution. The defects identified will be mostly due to the upgrade from 5.1 to 5.5.
Environment: PEGA PRPC 5.5 and Oracle Database
Project Role: Team Member with the following responsibilities
Requirement Analysis and Q & A preparation for any new CRs
•
Involve in daily calls with onshore lead to get clarifications on Q & A
•
Test Design, Review, Rework, Execution and Defect Logging / Validation tasks
•
Set up Test Plan & Test Lab in EQC 10.0
•
Give inputs to Metrics data on weekly basis
•
Regularly monitor Risks, Issues, Assumptions and Dependencies in Chorus
•
Support end end testing effort during ET overlap hours
•
Document project related information at the end of each release
•
Give KT to new joiners in team
•
Actively participate in organizational events
•
Detailed Projects Summary – Proxault IT Solutions
Project Name: #1 Enterprise Banking Alerts
Client : YES BANK Ltd
Location : India
Role : Software Quality Engineer
Duration : December 2009 to May 2010
Business Problem Definition: To stay competitive, manage risk, and enhance customer relationships, financial
institutions require the ability to proactively deliver timely information to bank customers through a variety of
delivery channels and applications. YES bank currently has broad demand across multiple business units and
product areas to provide this functionality by centrally defining, managing, delivering, and tracking alerts across
the enterprise. Based on preliminary interviews, alerting functionality is a requirement for: many business units
that could benefit from this investment. This initiative proposes a cross functional approach to addressing
Enterprise Alerts while discouraging the development of application specific alerting functionality. It also supports
YES Bank’s long term commitment to providing solutions within the context of a flexible architecture. By investing
in Enterprise Alerts, YES Bank will enhance the value of its impacted products, encourage tighter integration
across products, and provide a distinct value proposition to existing clients and prospects.
Environment: Java, J2ee, Web services, JAXB, UNIX, Windows 2000, Oracle 11i, Pl/SQL, Contorl M,Log4j,
Harvest, PL/SQL Developer, Visio, JUDE, Test Director 7.2.
Project Role:
Played QA Engineer role with following responsibilities:
Involved in writing test cases for Batch Alerts.
Involved in performing smoke testing for Batch Alerts.
Involved in performing Integration testing for Batch Alerts.
Involved in performing System testing for Batch Alerts.
Generated the Test Report.
Involved in testing Batch process from Unix Telnet.
Involved in testing Control M scheduling Jobs.
Project Name: #2 Enterprise Banking Alerts
Client : YES BANK Ltd
Location : India
Role : Software Test Trainee
Duration : June 2008 to January 2009
Business Problem Definition: To stay competitive, manage risk, and enhance customer relationships, financial
institutions require the ability to proactively deliver timely information to bank customers through a variety of
delivery channels and applications. YES bank currently has broad demand across multiple business units and
product areas to provide this functionality by centrally defining, managing, delivering, and tracking alerts across
the enterprise. Based on preliminary interviews, alerting functionality is a requirement for: many business units
that could benefit from this investment. This initiative proposes a cross functional approach to addressing
Enterprise Alerts while discouraging the development of application specific alerting functionality. It also supports
YES Bank’s long term commitment to providing solutions within the context of a flexible architecture. By investing
in Enterprise Alerts, YES Bank will enhance the value of its impacted products, encourage tighter integration
across products, and provide a distinct value proposition to existing clients and prospects.
Environment: Java, J2ee, Web services, JAXB, UNIX, Windows 2000, Oracle 11i, Pl/SQL, Contorl M,Log4j,
Harvest, PL/SQL Developer, Visio, JUDE, Test Director 7.2.
Project Role:
Played QA Engineer role with following responsibilities:
Involved in writing test cases for Alerts.
Involved in performing smoke testing for Alerts.
Involved in performing Integration testing for Alerts.
Involved in performing System testing for Alerts.
Generated the Test Report.
Education
BTECH (EEE) from Vinayaka Mission University, Chennai in 2008.
•
Certifications
PEGA PRPC CSA certified during November 2010
•
Achievements
Won Top Talent Award & Top Talent Bonus in Virtusa during Annual Appraisals
•
Won RAVE award for exceeding client expectations during Upgrade 5.5 project
•
Got promoted to “Senior QA” role in fast track approach during Annual Appraisals in
•
Virtusa
Consistently managed a team of size 10 from (March 2012 – Till Date)
•
Got multiple appreciation emails from onshore lead and client for critical delivered in
•
Virtusa till date
Additional Tasks Performed
• Provided additional support to Project Lead by effectively involving in creation of high
level documents and client meeting deck preparations
• Gathered metrics for complete project every fortnightly and submitted to client to show
case QA progress
Passport & Personal Details:
Name and DOB Ravi Shankar Koppala, June 14th, 1982.
Passport Details Passport No. : H0686036
Issue Date : 17 / 09 / 2008
Expiry Date : 16 / 09 / 2018
Place of Issue: Hyderabad.
Communication Address and Door No : 1 1 380/29, Flat 202, Sai Surya Towers, Ashok
Contact Number Nagar Extension, Near RTC X Roads, Hyderabad – 500020
Mobile : 970-***-****
I hereby declare that all details given above are true to the best of my knowledge and conscience.