Customer Service Manager
Resume:
Wendolyn Nicole Wimes
Camilla GA 31730
Objective: To obtain a position in an established company, whereby I can maximize my
skills.
Education: Mitchell Baker High School, Camilla GA 1999-2002
Darton College, Albany GA. Criminal Justice Major-presently attending
Experience: Kingdom Insurance Group, Thomasville GA. ---Oct. 2011-Present
Customer Service Representative
Operated computerized phone system and assisted potential clients with securing
contracts for final expense needs, calculated premiums and establishing payment
methods. Attended meetings, seminars and programs to learn about new
products and services. Learned new skills and received technical assistance in
developing and maintaining new accounts.
Movie Gallery, Moultrie GA Sept. 2006-Oct.2011
Shift Manager
Greeted customers, resolved customer complaints, prepared bank deposits and
operated cash register. Received payments by cash, check or credit card. Issued
receipts, refunds and change to customers.
Calhoun State Prison, Morgan GA. Sept. 2006 Jan. 2010
Correctional Officer
Reported all violations and suspicious behavior to supervisors both verbally and
in writing. Searched prisoner’s cells for weapons and drugs. Transported
inmates to other institutions and hospitals via state vehicles. Maintained records
of prisoner’s identification and charges and incidents of disturbances.
References available upon request
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