Customer Service Sales

Mississauga, On 647-***-****

**********@*****.***

Combine astute sales, customer service and business marketing skills with

an eight-year track record of exceeding targets and consistently achieving

over 30% return on investment. Seasoned relationship builder that uses

critical thinking skills to identify the strengths and weaknesses of

alternative solutions, conclusions or approaches to problems. An excellent

collaborative leader versatile in a broad spectrum of computer programs

such as Adobe programs and MS Office. Increased revenue by generating new

clients and accounts and achieved perfect Net Promoter Scores from the

individuals that were surveyed.

Areas of Expertise

Sales Customer Service

Relationship Building Business Branding

Marketing Strategy & Planning Graphic Design

Critical Thinking Organization

Banking MS Office/Adobe Programs

Objective: To obtain a full-time position with focus on my pre-existing

skill set.

Professional Experience

2006 - 2009 Harry Rosen Mississauga, On

Merchandiser/Sales/Admin

. Assisted associates with generating new clientele and achieving 100%

of sales goals each week.

. Served as a merchandiser to assist in executing special campaigns,

maintaining stock and decor, and attract new clients.

. Created new relationships and strengthened the former, resulting in a

30% client base increase each year.

. Handled administrative work including all duties of a head cashier.

2009 Royal Bank of Canada Mississauga, On

Financial Service

Representative

. Gained a high level of personal banking and financial knowledge.

. Consistently responded to 80+ calls a day delivering fast and

efficient financial service and advice.

. Resolved concerns and retained aggravated clients, in turn, receiving

excellent Net Promoter Scores.

. Sold 5 accounts a day alongside Loan and Investment products.

2010-2013 Green Light Motors Brampton, On

Sales Consultant

. Established a network of clients by building strong

relationships and selling sound reliable cars.

. Sold an average of 20 cars a month alongside motorcycles during

operable seasonal months.

. Each sale concluded with no less than a 30% return on investment.

. Implemented and added to Green Light Motors' marketing strategy and

plan.

. Designed necessary business branding items such as logo, business card

and signs.

Education and Certifications

2008-2011, University of Toronto Mississauga, Biology Major

OMVIC Certified Salesperson, First Aid and Level "C" CPR

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