Customer Service Sales
Resume:
Monesha Walker
Objective: To secure employment utilizing my skills and experience to generate growth and profit for
the company.
Skills
● Demonstrated ability to receive over 50+ calls,
● Over 3 years of Customer Service
● Sales and Retail background
● Process payments
● Service Upgrades
● Account balances
● Cashier
● Word, Outlook, Excel, PowerPoint, Internet (Mozilla, IE and Firefox),
Window XP
● WPM 35, Data Entry skills
Work Experience
Walgreens
12/13 to 02/14
Customer Service
Assisted customers on the sales floor.
Handled customer question about pricing and other inquiries.
Troubleshot customers’ issues with returns or credits.
Cashiered accurately
Maintained a clean department store.
Processed Instant Department credit card application
Smart Resources
03/13 to 08/13
Data Entry
● Able to do repetitive work accurately for extensive periods of time.
● Professional Comprehensives knowledge of Microsoft programs.
● Ticketed park car that the meter times ran out or were illegally parked
Macy’s Department Store (Seasonal)no
10/12 to 02/13
Customer Service Representative /Sales
● Assisted customers on the sales floor.
● Handled customer question about pricing and other inquiries.
● Troubleshot customers’ issues with returns or credits.
● Cashiered accurately
● Maintained a clean department store.
● Processed Instant Department credit card application
Six Flags Great America (Seasonal)
06/10 to 10/12
Customer Service Representative /Ride Operator
● Operated various rides
● Maintained operations and safety regulations
● Retail and Food Court operations
● Accepted credit card and cash transaction
Uncle Remus Chicken
05/04 to 12/08
Customer Service /Food Sales
● Cooked and Food preparation
● Cashiered
● Maintained clean food preparation areas and lobby
● Accurately counted end of the day transactions
● Inventoried Supplies
Education
Colorado Technical University – Studies towards Associates’ in Business and Science.
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