Customer Service Maintenance

Rameses Perez

**** ********** ******, ***. ** Bronx, NY 10468

(cell) 347-***-**** (email) **********@*****.***

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SUMMARY

Bilingual (English/Spanish) individual seeking a position in a company that provides opportunities for

creativity, skill enhancement, and career growth; excellent experience in custodial maintenance and

customer service; demonstrated managerial and leadership abilities

EDUCATION

New York State Department of Education New York, NY

3/10

1High School Equivalency Diploma (GED)

Times Square Youth Graduate New York, NY

6/08-8/08

1Participate in work readiness workshops to prepare for future employment and academic

opportunities; includes financial literacy and leadership workshops

2Develop computer skills in Microsoft Office and Internet applications

3Perform community outreach projects at local non-profit organizations

4Enhance interpersonal and communication skills; increased interaction with peers & staff

WORK EXPERIENCE:

8/12- 12/13

Monroe Mustang Café

Cashier/ line server/ Prep Cook/ Roundsmen

1. Prepare, clean, and cook hot food products

2. Maintain a clean and safe environment for myself and my fellow co-workers

3. In charge of counting and setting up the bank for the register for the following day

4. Working the deli cutting cold cuts/ prep Sandwichs\to the costumers order

5. All around team work making sure every task is completed by its deadline

6. Serving the line preperating students meals by order

7/10 – 8/12

Bronx Zoo Restaurant’s

Team leader/ cook /cashier / DOH cleaning

1 Maintain a clean environment

2 prepare and cook food products

3 working with money off and on the register/money drops and doing drops on other cashiers

4 set up and supervising carts

9/08- 1/09 Midtown Community Court New York, NY

Youth Impact Panel Facilitator

1Facilitate discussions with at risk youth pertaining to criminal acts and effects on the community

6/08-8/08 Midtown Community Court New York,

NY

Maintenance Facilities/Mail Room Clerk

5Maintained the overall cleanliness of four floor levels in the municipal building

6Swept, mopped, buffed, waxed, stripped, and sealed floors; dusted office equipment

7Disposed of waste into appropriate waste receptacles

8Sorted and organized various mailing materials

7/07-10/07 Wendy’s Restaurant Kissimmee, FL

Grill Chef/Cashier

1Prepared and cooked burgers, french fries and provisions on the menu

2Prepared various sandwiches and salads according to customer specifications

3Maintained the overall cleanliness of the establishment

4Handled monetary cash and credit card transactions

3/07-7/07 Domino’s Pizza Kissimmee, FL

Customer Service Registration

5Answered and routed telephones to respective departments

6Received and referred orders to cook

7Prepared pizza and items on the menu

8Operated cash register; handled cash and credit card payments

Contact this candidate