Sales Representative Manager

Sandra Robinson

*** ******** ** **

Rio Rancho, NM 87124

Home: 505-***-****

Cell: 505-***-****

Email: ************@***.***

Objective:

To obtain a position with a reputable company which utilizes my customer

service knowledge and skills within an office setting and offers

opportunity for educational and professional growth

Education:

AAS Degree - Administrative Assistance Degree May 1995

Northwest Technical College East Grand Forks, MN

Dean's List 3 Semesters

Qualifications:

I have worked in an office setting since 1995. I have had experience with

processing payroll, filing, record keeping, I have experience with the

ROLM and Cisco telephone switchboard system. I have supervised up to 17

employees. I received site of the year award.

Experience:

September 2012 - December 2013 Data Entry and Validation of data

AllSource Temp Agency through Ricoh Albuquerque, NM

Validation of data previously scanned. Also, able to prep documents for

scanning and scan same documents using Kolfax Capture. Reception duties

using Rolm and Cisco phone systems. All with direct contact with

customers.

November 2011 - June 2012 Inbound Sales Representative

Digi-Key Corporation Thief River Falls, MN

Processing of inbound sales orders, assisting customers in selecting and

finding correct parts in our on-line catalog, checking status of orders,

providing tracking information for previously shipped orders, transferring

callers to appropriate departments as required, and communicating with

other departments to meet the customer's needs. Direct contact with

customers over the phone.

October 2011 - November 2011 - Warehouse Associate

Marvin Windows & Doors Warroad, MN

Operated a forklift to fulfill department and customer orders and stocked

shelves.

March 2001 - September 2011 - Site Supervisor/Assistant Manager

IKON 0ffice Solutions/Ricoh Managed Services Albuquerque, NM

Processing of incoming and outgoing mail, UPS, FEDEX, etc. as well as

supervision of 17 employees. Assist customers with any needs, issues or

concerns. Monitor day to day activities in a mailroom setting. Process

copy jobs on Ricoh/Canon copiers and trouble shoot issues with these

copiers. All with direct contact with customers.

October 1995 - March 2001 Team Lead

Danka Services International Albuquerque, NM

Processing of incoming and outgoing mail, UPS, FEDEX, etc. as well as

supervision of 17 employees. Assist customers with any needs, issues or

concerns. Monitor day to day activities in a mailroom setting. Processed

copy jobs on Ricoh/Canon copiers and trouble shoot issues with these

copiers. All with direct contact with customers.

Honors

President's list for 3 semesters, Kudos from customers, team player awards,

site of the year award, site supervisor of the quarter awards

Contact this candidate