Customer Service High School

PAUL FERREIRA

**** ****** *****, *** ****, CA Phone 408-***-****

*************@*****.***

OBJECTIVE

Pursue a career where my skills and dedication as a team player will lead

to long

term employment.

SUMMARY OF QUALIFICATIONS

. Excellent Customer Service Skills - experience in answering

customer phones, taking customer orders, assessing customer's

needs, resolving complaints

. Effective Communication and Teamwork Skills - experience in working

in a teamwork atmosphere communicating with people at all levels,

utilizing problem solving skills to get positive results.

. Outstanding Motivation and Initiative Skills - with prompt

readiness to always learn more

. Specialized Equipment Knowledge Used in the Construction Industry

Field

WORK EXPERIENCE

Yard Person, Ahern Equipment Rentals, Inc.

10/2011 to 09/2013

. Prepare equipment for rent by cleaning with power washer, assist

with loading and unloading equipment, stage equipment for

deliveries, maintain cleanliness and safety of yard, ensures

equipment is properly tagged and has required key. Other duties as

assigned by management.

Merchandiser, Prism Retail Services, ASM, RMSI

07/2009 to 09/2011

. Project work related to change over of Longs to CVS Pharmacy

(Prism);Set and label merchandise per plan-o-gram instructions,

assemble shelving, assemble pegs and place on peg walls, breakdown

and sorting of merchandise, distribution of stock and overstock

merchandise (ASM); re-set and re-model merchandise per plan-o-

grams, distribution of stock and overstock merchandise at Safeway

Stores (RMSI).

Counter Person, Cresco Equipment Rentals, Inc.

02/1996 to 08/2008

. Customer service, answer phones, open and close contracts, take

reservations, schedule deliveries and pick-ups, complete work

orders, make deposits, daily cash balancing, inventory, order parts

and supplies, keep showroom well stocked and clean at all times,

load and unload equipment, deliver and pick up equipment,wash,

service and test equipment to maintain safe working order, minor

repairs of equipment, fill propane.

EDUCATION

Graduate of South San Francisco High School, South San Francisco,

California

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