Customer Service Management

SAI F U D D I N ALSTON

**** ******** ******, ***. ** • Bronx, NY 10457 • 718-***-**** • *****************@*****.***

ATTR IBU TES

• Willingness to learn and tackle challenges

• Well developed skills in prioritizing, organizing, decision making, time management, and

verbal/wri t ten communication skills

• Dedicated to producing high quality results, while multi tasking and working efficiently

• Confident and professional communication and interpersonal skills

PROFESSIONAL EXPER I E NCE

Bubby’s, New York, NY 10/2013 – 12/2013

Prep/ Line Cook

• Prepared all foods according to Chef’s instructions

• Maintained a clean and orderly ki tchen, and work environment

• Cooked meats and grilled various types of foods, including organic foods and daily specials

• Developed excellent knife skills, and knowledge of all the essential parts of the ki tchen

• Diced vegetables, and chopped meats to fi t proper portions necessary for meal

• Knowledgeable of meat seasonings, and spices, and efficient measurement techniques

Five Guys, Brooklyn NY 10/2010/05-2013

M a intenance Worker

• Cleaned and supplied restrooms

• Gathered and emptied t rash in designated areas

• Swept, mopped, scrubbed, and vacuumed f loors

• Mixed water and detergents or acids in containers to prepare cleaning solutions

• Cleaned windows, glass parti tions, and mir rors

Prep Cook

• Chopped, cut and diced food

• Cleaned, stocked, and restocked workstations and display cases

• Measured ingredients required for specific food i tems being prepared

Food Tiger Supermarket, Mobile, AL 06/2007-09/2009

Stock Clerk/Logistics Clerk

• Received, counted stock i tems and recorded data

• Packed and unpacked i tems to be stocked on shelves

• Verified inventory computations by comparing them to physical counts of stock, and

i nvestigated discrepancies or adjusted errors

• Stored i tems in an orderly and accessible manner in warehouses, tool and supply rooms, or

other areas

• Marked stocked i tems using identification tags, stamps, and electric marking tools

• Loaded and unloaded t rucks, stocked shelves according to the date

• Operated forklift

Wal-Mart, Huntsville, AL 08/2000-07/2006

Stock Clerk/Logistics Clerk

• Maintained records of damaged materials and kept records of all goods shipped, received,

and stored

• Examined and inspected stock i tems for wear or defects, reporting any damage to supervisors

• Provided assistance or d irection to other stockroom, warehouse, or storage yard workers

• Installed electronics and equipment and built bicycles and set-up furni ture for displays

• Stocked produce and all food in the common areas

• Tracked delivery progress of shipments

• Entered shipping information in to a computer by hand or by a hand-held scanner

E D UCAT ION & PROFESSIONAL D EVE LOP M E N T

G rant Associates Inc., Brooklyn, NY

Retail Customer Service & Business Certifications, Awarded in 2000

Trenton H igh School, New Jersey

Genera l Equivalency D iploma

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