Customer Service Manager

**** * **** * ● West Valley City, UT *****

480-***-**** ● **********@*******.***

Deborah J. Schenck

Experience

• Assistant General Manager H L Handyman L LC, Mesa, Arizona Dec 2011-Jan 2014

Scheduling and dispatch coordinating technicians schedules with tenants

Open work orders, validate repairs.

Technician t ime sheets

Quality Control for various work orders

Estimating t ime and materials

Human Resource including payroll and hi ring process

Invoicing work orders using QuickBooks

Selling open work order repairs to owners

• Certified Nursing Assistant, Banner Good Samaritan, Phoenix, Arizona April 2008-June 2010

Patient care

Performed CPR in case of any emergency that may have occurred

• Barista, Basha’s Starbuck kiosk, Mesa, Arizona November 2007-February 2008

Customer service

Cashier

• Histologist, H istotec, M u r ray, U tah J une 1989-July1991

Prepare medical slides

• Receptionist, Ray Jones Appliance Parts, Salt Lake City, U tah April 1987-June 1989

Answer phones, file orders, greet customers

Cashier and make nightly bank deposits

• Cashier, Chris and Dicks Lumber, Salt Lake City, Utah M arch 1986- February 1987

Customer service

Education

Associates in Applied Science i n Crime Scene Investigations

E verest College, Phoenix, Arizona

A ugust 2005- July 2007

G rade Point Average: 4.00

Associate in Paralegal

R io Salado Community College, Phoenix, Arizona

M arch 2010-August 2011

G rade Point Average 3.75

S kills

O rganized Microsoft Office Suite Dependable Adaptable

Outgoing Efficient Detail Oriented QuickBooks

Volunteer

F lorence Police Department, C rime Scene In tern, F lorence, Arizona November 2006-September 2007

Accomplishments

• Dean’s List January 2006- July 2007

o Awarded honors on Deans list for maintaining grade point average

• President’s List J uly 2007

o Awarded honors for 4.0 grade point average and 100 percent attendance

• Dean’s List A pril 2011

o Awarded honor for maintaining grade point average above 3.5

References

• Jasen Smith Property manager 602-***-****

• Kr isty Glesge Health Unit Secretary 602-***-****

• Lynda Santini Account Manager 586-***-****

• Paul Brannon Retired crime scene superior 520-***-****

• More available upon request

Contact this candidate