Customer Service Grand Rapids

Vicki Lynn

**** ******* **. ***********, ** *****

Cell Phone: 616-***-****

*******************@*****.***

Objective:

To secure a full time position as a team member, working together for company growth.

Skills and Abilities:

Education, Training, Licenses and Certificates:

11/99 – 6/00 Grand Rapids Community College, Grand Rapids, MI

Wood Manufacturing Technology Certificate CNC Training ( XYZ coordinates)

11/82 – 6/00 Mohawk Leather and Vinyl Upholstery and Wood Repair Workshop Certified

1982 – 2000 Chauffeurs License, Material Handler License, CPR certified, Speedreading certified

1974 – 1987 Aquinas, Davenport, Grand Valley: Business Communications, Interpersonal Skills, Customer Service

and Banking

Employment History:

01/2014 –Present Leaves Personal Care Services

2850 Thornhills Ave S.E.

Ste. A

Grand Rapids, MI 49546

06/08-Present Manpower

2930 Broadmoor

Grand Rapids, MI 49512

02/09- Present Home Instead

6151 28th St. S.E.

Suite# 8

Grand Rapids, MI. 49546

05/06 – 06/08 The Taylor Company

Finisher/Woodworker

Finishing-spraying, shipping, loading and down loading, boring machine, some CNC, sanding and case

clean.

05/02 – Present Children Resource Network, Holland, MI

Mentor (part-time)

09/00 - 07/02 Steelcase, Grand Rapids, MI

Patcher

Repaired finished furniture

12/76 – 6/95 Herman Miller, Zeeland, MI

Stain Line Operator

Lead person: set up, oversee operation, maintenance, equipment, tools, and materials. Coordinate,

prioritize, and schedule quality control, major and minor repairs, material handling for Cefa Line --to

meet completions of wood products. Sanding, staining, spraying and finishing touch-up and repair.

Upholster and upholstery trainer.

Project Specialist Corporate Education and Development

Assisted, developed, create, implement, train, schedule, of manufacturing processes, safety programs,

training, college degree programs, and leadership workshops. CNC router training, Archivist/Library,

Rehabilitation Files, Leadership Training, Ideas Club Member, Festivities Club Member, Quality

Control Reports and Just In Time.

12/95 – 10/97 Xibitz, Inc., Grand Rapids, MI

Blaster, Painter, Builder

Build, create, design, custom showrooms and display - aluminum, steel, acid design, glass, sand, foreign

material

blasting, priming and painting: sanding, staining, finishing, finish repair, wood, mdf, plastic, metal,

glass,

laminates, and installations. Shipping, receiving, oversee supplies and stockroom.

6/83 - 8/87 Hudsonville Public Schools, Hudsonville, MI

4/74 - 8/75 Zeeland Public Schools, Zeeland, MI

School Bus Driver

School runs: sports, kindergarten, special needs children, regular runs

2/95 – 12/95 NBD Bank, Hudsonville, MI

4/73 – 6/76 First Michigan Bank, Zeeland, MI

2/97- 8/99 Radio Shack, Jenison, MI

Teller/ Customer Service

Performed customer service with appreciation, confidentially, trust and friendliness.

Community Involvement:

Volunteer for Special Olympics, Community Child Watch, Grand Rapids Art Museum, West Michigan

Woodworking Judge, Girls League Softball Coach, FTA Future Teachers of America, Swimming

Coach, Lifeguard, Special Education and Recreation Helper, S.W.I.M Summer Workshop In Missions.

References: John Doane, Wood Instructor / Construction Professor 616-***-****)

Grand Rapids Community College Occupational Training

622 Godfrey

Grand Rapids, MI 49503

Thomas Schrotenboer, Zeeland, MI., Color Tech. 616-***-**** or 616-***-****

Mike Bush, Hudsonville, MI ., Freelance / Facilitator - Training and Development 616-***-****

Mary Terpstra, Zeeland, MI., Nurse 616-***-**** or 616-***-****

Contact this candidate