6605
RR # 1 Pleasantville
Nova Scotia B0R 1G0
**********@*******.***
SKILLS / ACCOMPLISHMENTS
Computer / Clerical
Certified in Business Administration and Office Administration;
Trained in and have working knowledge of Word, Access, Excel, Accounting and
PowerPoint as well as the Internet;
Work placement duties included typing, filing, answering the telephone, arranging written
information and setting up newspaper columns on the computer;
Can quickly adapt to new work environments and open to learning new skills;
Excellent organizational and time management skills as well as the ability to work under
pressure.
Customer Service / Management
Skilled in customer service;
Have worked in sales and promotion;
Trained in Business Management;
Can establish good working relationships and have the ability to work on own and as a
team player;
Fully bilingual: English and French.
WORK EXPERIENCE
Millennium 1 Solutions, Bridgewater NS
With this company I was a customer service agent. I answered incoming calls from customers
answering their questions and addressing their conserns with their PC Plus accounts. This was a
pilot project for 3 months. Oct. 2013 to Jan. 2014
Alpine Access, Work from home, Bridgewater NS
With this company I was a customer service agent. I offered sales and services to cutomers for
their Wireless phones. I use many different computers applications and have many windows
open at the same time to do my work. Sept. 2011 Oct. 2013
Adytia Birla Minacs, Halifax NS
With this company I was a CSR, answering incoming calls from customers with Bell Aliant
services, phone, internet and cable, I used many different computer applications to do my daily
job, also had to promote new services to get sales. Oct. 2010 to Sept. 2011
DEBORAH LEBLANC Page 2 of
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EDUCATION
Nova Scotia Community College – Burridge Campus, Yarmouth NS 1997
OFFICE ADMINISTRATIVE ASSISTANT
MANAGEMENT COMMUNICATIONS
WHMIS AND FIRST AID / CPR
Nova Scotia Community College – Burridge Campus, Yarmouth NS 1996
BUSINESS INFORMATION AND TECHNOLOGY
WHMIS AND FIRST AID / CPR
Burridge Regional Vocational School, Yarmouth NS 1982
BUSINESS EDUCATION (GRADE 12 EQUIVALENCY)
REFERENCES
LINDA ENGLISH, JOB DEVELOPER
MY METRO WORKS
HALIFAX, NS
902-***-**** (WORK)
CINDY ROBICHEAU, Youth Intern Coordinator
Southwest Nova Practice Firm
Digby NS
902-***-**** (home)
DONNA MACDONALD, RECRUITER
Access-A-Facts
Dartmouth NS
902-***-**** (home)
902-***-**** (work)