Customer Service Management

DEANNA MEYER

***** ****** ***** ● San Antonio, Texas 78249 ●Phone 830-***-**** ● Email *******@***.***

SUMMARY OF QUALITIFACTIONS

Multiple years’ experience in Leadership, Management, Operations, Customer Service, and Accounting.

EDUCATION

• Golden West CC – Criminal Justice/Behavior Psychology

• North Harris CC Information Technology

• Champions – Real Estate/Property Management

• BOMA/IREM – Finance/Management/Contracts

PROFESSIONAL EXPERIENCE

10/2010 – 12/2013 Confidential Property Management Company

Property Management – San Antonio Texas

• Leadership and staff development

• Property inspections

• Lease administration

• Tenant/Vendor relations

• Rent collections/Lease defaults

• Construction management

• Escalation and reforecasting of operating expenses

• Financial analysis and reporting

• Contract negotiations

• Accounts payable and receivable process

12/2009 – 10/2010 Riverview Nursing Home

Healthcare – Boerne Texas

• Resident relations

• Community relations

• Event coordination

• Cost control/Generate occupancy

• Financial reporting

10/2007 – 07/2009 Inland American REIT

Property Management – Houston Texas

• Lease administration

• Tenant/Vendor relations

• Property inspections

• Accounts payable and receivable process

• Rent collections/Lease defaults

• Escalation and reforecasting of operating expenses

• Financial analysis and reporting

• Contract negotiations

12/2006 – 10/2007 Moody National Real Estate

Property Management – Houston Texas

• Leadership and staff development

• Lease administration

• Tenant/Vendor relations

• Property inspections

• Construction management

• Escalation and reforecasting of operating expenses

• Financial analysis and reporting

• Contract negotiations

• Accounts payable and receivable process

AFFILIATIONS

BOMA/IREM/Kendall County Women’s Shelter/Sunshine Spaces/Children’s Shelter/Community Bible Church

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