Customer Service Sales Representative

Kierra Ellis

Unarmed Security Guard - Allied Barton

Fort Washington, MD

*******@******.*** - 240-***-****

WORK EXPERIENCE

Unarmed Security Guard

Allied Barton - Alexandria, VA - February 2013 to Present

Supervise site and identify any unsafe conditions and inform authorities immediately in case of any suspicious

activity.

• Maintaining a detailed report/log of what I observed during my shift.

• Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect

evidence of tampering.

• Computer proficiency

• Greet and circulate among visitors, patrons, and employees to preserve order and protect property.

Lead Teacher

Childtime Learning Center - Alexandria, VA - August 2011 to Present

Instruct children from all age groups through various group activities

• Promoted from Assistant Teacher to Lead Teacher within 6 months

• Maintain personal records by documenting and filing academic progress via Excel

• Conduct over 10 exams each semester that had proficient outcomes

Office Assistant

UMES - Princess Anne, MD - September 2008 to May 2011

Provided administrative support for staff and senior management.

• Professional telephone demeanor and image

• Acted as a liaison between staff, vendors and other organization offices

• Supplied project management support to the production manager for daily operations and tasks

• Arranged meetings and special events that were requested by senior management

Lead Customer Service Rep/Sales

Harris Teeter - Alexandria, VA - September 2007 to August 2009

Oversaw cash register operations throughout the store

• Promoted 3 times within a 2 year period from associate to Lead Customer Service and Sales Representative

• Assisted customers on a daily basis by clarifying any questions or concerns

• Supervised the customer service areas including pharmacist counter, front-end registers, and parking lot area

• Performed bookkeeping, record keeping, and other accounting functions of the daily/weekly sales

• Produced top results and consistent performance evaluations of at least 96%

Computer Skills Summary

Systems: Windows 9X/ME/NT/CE/2000/XP/Vista/7

Software: MS Word, Excel, PowerPoint

EDUCATION

Associate of Applied Science in Criminal Justice

Everest College - Arlington, VA

2008

Bachelor of Science in Criminal Justice

University of Maryland Eastern Shore - Princess Anne, MD

ADDITIONAL INFORMATION

Due to current enrollment at the University I am available to work Monday, Wednesday, Friday, Saturday and

Sunday until June 1, 2014.

Contact this candidate