+34-610-***-*** ******.*****@*****.***
Nasser Kamal Alvarez
Telecommunications Engineer with consolidated experience in project management, managed services,
business development, presales and R&D areas, inside operators, manufacturers and integrator companies.
Proven ability to manage teams and complex projects. Outstanding skills of integration and flexibility.
EDUCATION
UPM 1982-1988
Engineering in Telecommunications (Master)
INSEAD 1998-99 Paris/ Madrid
Postgraduate Program in Marketing
PROFESSIONAL EXPERIENCE
SCYTL Development, deployment, configuration and support of elements of the value chain in electoral Oct13–today
e-platforms and democracy modernization processes, for public and private entities. Barcelona
Pre-sales engineer
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Democratic modernization international tenders development for electoral authorities (from requirements, RFP support,
proposals writing and defence of them): eVoting, eParticipation platforms for citizens, PollWorker and voter training, etc.
Customer demos management and performance.
Nov09-Jan13
UNITRONICS Platforms and IT services integrator for private and public sectors: networking &
Madrid
switching, storage, video, ToIP, CPDs, security, cloud services, etc. 130 M€ in 2012.
Services Business Development Manager
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Overall responsibility over the company portfolio and its promotion and market relevance. Provisioning of tools for
sales force: training, brochures, calculators, presentations, etc. Ownership of the processes associated with ISO 20000 (ITIL
framework), and management of audits. Direct involvement in achieving the budget of sales of services: 34 M €.
Managed Services Consultant
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Deployment of entire sales cycle of managed services, within the advanced consulting services department, since its
conception, through the development of supply. Handover to the project manager on success.
Services quality monitoring and assurance, application of continuous improvement plans and seeking for new leads.
ALTRAN Technologies International technology consulting company providing on-site / remote Mar07-Nov09
services for the telco (100M€/year in Spain), aerospace, and industrial & energy industries. Madrid
Bid Manager. Business Consultant.
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Development of managed services offerings and projects in telecommunications sector. Rating and defence of them,
towards customer. Creation and implementation of processes / procedures to optimize the preparation of tenders
(responses to tenders, RFQs, etc.). Generation and arrangement of elements for bids preparation: templates, references,
tables of costs, etc. Resources coordination for tender development. Tracking and reporting of opportunities back-log.
Project Manager at Orange
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Adaptation of the whole messaging network (nodes) and numbering plans to reach the new regulatory compliance
about SMS & MMS Premium, inside FTR&D (France Telecomm R&D) area, including the management of global architecture
design, applications and node development specifications, development itself, delivery, and tests, from stand-alone to
integrated: interworking, E2E, UATs, etc.
Time-to-market (derived from PMP) was the methodology followed to be compliant with Orange standards.
Coordination with the System Department for design, timing and changes. Fulfilment of Marketing Department requirements.
Project Manager at Ericsson
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MVNO start-up at incumbent virtual mobile operator ONO.
Management for whole BSS framework: mediation, BI, Data Ware House, billing, rating, CRM, from initial specification,
trough implementation up to deployment and testing acting as the prime contractor (Ericsson) and also managing third
party/providers for CRM solution and mobile recharge application.
The Core Three methodology, related with PMP, was used to achieve quality standards at Ericsson.
Sep03-Aug06
JAZZTEL Data & Voice Operator for fixed services over optical fibber and copper pairs.
Madrid
Head of Systems Integration Engineering
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Responsible for the group of +15 people, for presales and technical support to sales force, of systems integration
products (voice, data, applications and structured wiring), with a turnover of approximately 10 M € per year. Technical
design and quotation of customer solutions, relationship with equipment suppliers, product definition aligned with
marketing, and after sales support.
Nasser Kamal Alvarez resume Feb-2014 1 of 2
Director of Customer Engineering at ADATEL TELECOM (Jazztel group) Platforms and IT services integrator
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for private and public sectors: voice, data and structured cabling, and associated services.
Management of a 15-20 people department in charge of generation, showing and defence of tenders (technical and
economical), and management of company portfolio (including formal relationships with technological partners). Technical
project handover and level 3 of support, of won projects towards operations department.
Achieving quality certification ISO-9001 as well as the empowerment of staff, resources and procedures to work in various
projects of the Ministry of Defence.
IC-4S - Distribution Sales Manager REP for relationship between world leader programmable device
May03-Sep06
manufacturer Xilinx, and its distribution channels at Spain and Portugal (agreements, pricing, discounts),
Brussels-Madrid
and managing implementation of marketing campaigns towards customer. 2 M€ per year.
MEMONDO GRAPHICS - Technical Project Leader at an implementing European funded projects
Feb03-May03
company, performing the specification of the scope of a R&D project, about re-configurability of the HW of
Madrid
mobile devices for multimedia content delivery.
Jan/01 –Oct/02
METRORED S.A. Data & Voice Operator for enterprise services, over optical fibber and copper pairs
Valencia-Madrid
Technological and Services Manager
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Responsibility for the access network on copper pair (traditional services and data xDSL) and data ones, overseeing the
design and deployment outsourced to reference suppliers (Lucent, HP), and defining services and implementation to be
run over these platforms, coordinately with marketing area, including business plan and network budgeting
development. Technical support to operations area. Technical and economical generation of end-to-end solutions for our
customers. Global relationship with technological providers (access & data).
Further collaboration in the design of business support systems (BSS), such as specification of mediation for the Lucent
voice local exchange system 5ESS.
Dec89-Jan01
ALCATEL S.A. Telco systems and solutions global manufacturer and supplier
Madrid
Project Leader
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Leadership of the HW&FW development and industrialization of an access system (Alcatel DSLAM Litespan FR2) with
narrowband services (PSTN, ISDN, leased lines, data) and broadband (ADSL and HDSL) with open interfaces Central (V5.x)
over SDH / PDH, coordinating a distributed design team of Alcatel at several centres in Europe (20-30 people).
HW Design Manager
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Responsibility for the design group of subscriber boards (POTS, ISDN, data, leased lines, ADSL, VoIP, etc.), including also
system integration, customer adaptation and industrialization
HW Designer
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Design and testing of several boards, ASICs, FPGAs / EPLDs and tools, for Fiber into the Loop systems. Specification, integration
and test of ASICs in telecommunication systems. End to end testing, climatic tests, EMI / EMC, etc.
ASICs Designer at TELETTRA S.A. Telco systems and solutions manufacturer, acquired by Alcatel (Feb92).
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Design od two ASICs for FITL access systems.
COMPLEMENTARY EDUCATION
Certifications ITIL Foundation v3
Languajes English: advanced
Spanish: native
Additional training Advanced presentations McKensey- 2010 Madrid 24h
Sales skills SPIN Huthwaite – 2009 Madrid 24h
IP Telephony Design (Cisco) Global Knowledge - 2006 Madrid 35h
Power Base Selling Holden International - 2003 Paris 40h
Basics on IP Technologies (VoIP) Alcatel University – 1999 Madrid 30h
Other management courses: project management, effective use of time, etc.
Other technical courses: Communication Network Architecture, ISDN, etc.
Memberships itSMF group
OTHER RELEVANT
Willingness to travel. Acquired skills of working and coordination of multidisciplinary teams, even of different nationalities.
Nasser Kamal Alvarez resume Feb-2014 2 of 2