Customer Service Sales

Paris Branch

San Jose, CA

**********@*****.*** - 408-***-****

WORK EXPERIENCE

Programs & Services Ass.

College of San Mateo - San Mateo, CA - September 2012 to April 2013

Responsibilities

Assisted in the creation of a growing program, which is geared towards college success. Student services

program built to mentor former foster youth challenged by past experiences. Program focused on . . ( The

Disadvantaged) yet, all students were welcome. Creating title of program, objective, focus. Marketing and

advertisement, focus groups. Co partnered with non profit organization (. Jeremiah's Promise) . This project

was a campus involvement including several other departments. Interacted with college students one on one .

Assisted with enrolment . Peer counselling. Modelled Honer student behaviour. Congregated and implemented

ideas with faculty, shared ideas to promote program success.

Skills Used

Team interaction

Communication

Problem and solution

Trial and theory

Mentorship

Demonstrated student success

Counseling dept/ Office Assistant

College of San Mateo - San Mateo, CA - April 2010 to August 2012

Responsibilities

Microsoft word program. Email . Assisted the student Counselling Office with all front desk office task.

Answered multi-line phone, dealt with students over phone as well as in person. Data entry was a daily task,

inputting and correcting students files. (10,000) student population. Interacted with students on a daily basis

assisted with counselling services, making appointments as well as booking appointments for other such

things ( school related). Completed short term assignments asked by supervisor or boss of supervisor. Handled

task requested by student counsellors. Scheduled apts, directed student thru enrolment online. Assisted with

counselling disputes and implemented a solution.

Skills Used

Multi - tasking

Phone etiquette

Data entry

People interaction/ communication skills

Problem solving

Quick response

Cashier

Ross Inc - San Mateo, CA - October 2008 to October 2009

Responsibilities

Money handling

Sales floor

Customer service

Stalk

Team player involvement

Quota sales daily req.

Skills Used

Communication skills

Customer service

Money

Punctuality

Responsibility

EDUCATION

Inc AA degree 50% in Criminal Justice / Sociology

College of San Mateo - San Mateo, CA

2010 to 2013

LINKS

http://indeed.com

http://**********@*****.***

AWARDS

Phi theta kappa honor student

April 2011

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