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Sales Manager

Location:
Claremont, CA
Posted:
February 28, 2014

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Resume:

Saima Faquir

** ******** *****

Cell: 714-***-**** Buena Park, CA 90621

Email: *****.******@*****.***

Business Development Manager

STRATEGY LEADERSHIP PERFORMANCE

Diligent and tenacious District Manager with experience in motivating and

leading teams, exceeding sales goals in a challenging environment, and

developing and implementing multidimensional projects, resulting in

increased efficiency and productivity, and 100% client satisfaction.

Exceptional communicator with strong problem resolution and client-needs

assessment aptitude, recognized for achieving top performer award in the

top 5% of the company.

Areas Of Expertise

Sales Performance Client Relationship Process Improvement

Marketing Management Management Effective Communicator

Strategic Training and Development Project Management

Planning/Analysis Time Management

Key Skills Assessment

Training and Development Performance - Demonstrated ability to utilize

training and development techniques to lead team in the implementation of

sales strategies to advance processes to increase efficiency and

profitably.

Project Management - Execute projects from inception and to leverage

untapped potential to maximize opportunities. Committed to quarterbacking

internal teams through the exchange of knowledge, experience, and goal

sharing to optimize strategies and drive business.

Professional Experience

SAMSUNG, USA, LOS ANGELES, CA 2012 - CURRENT

District SALES Manager

. Maximizing Samsung's market position, product penetration, and

profitability in a multi-million dollar district

. Managing 11 Field Managers in over 1018 accounts.

. Conduct store-level training using product demonstrations with

retail representatives and managers to create a customer-focused

team.

. Perform quality store visits to implement store incentive

programs, monitor inventory levels, and provide training to

employees.

. Frequently conduct a competitive market analysis and report back

solutions to upper management.

. Provide input on mid-year and annual performance reviews.

. Knowledgeable on the latest mobile device features,

functionalities, and the organization's value proposition.

. Keen ability to quickly identify market and sales opportunities

through weekly data analysis.

. Fosters relationships with all staff levels and strong ability

to inspire and motivate teams remotely.

T-Mobile, USA, Santa Ana, CA 2010 - 2012

District Manager

. Oversee 92 retail partner stores, driving retail partnerships and

merchandising to build brand preference.

. Regularly consult with district managers to enhance daily operations,

store events, promotions, and training.

. Identify gaps in operations compliance - provide on-the-spot coaching

to sales development representatives.

. Effectively communicate with internal staff- managing, planning,

organizing, and controlling all activities to ensure optimum use of

resources.

. Responsible for the development and implementation of marketing and

promotional activities for district.

. Analyze store P&L for individual and cross-market performance gaps and

opportunity areas.

. Cultivating confidence in employees and inspire them to be passionate

about customer satisfaction.

. Implement cost-effective solutions to address business challenges

and/or opportunities.

. Coordinate all marketing activities/assign duties to team to achieve

goals within limited budget and time.

. Successfully perform market segmentation to achieve the organizations

goals.

T-Mobile, USA, Santa Ana, CA 2008 - 2010

Event Program Manager

. Supervised and mentored 28 internal and external employees to ensure

adherence to guidelines.

. Trained, coached, and motivated employees, achieving the top ten event

program team in the nation.

. Created team unity, facilitating team meetings with district managers

and sales development representatives.

. Proactively established and maintained effective working team

relationships with all support departments.

. Developed and implemented successful event program focused on field

strategy and account penetration.

. Recruited and interviewed all potential employees to ensure a positive

work environment.

. Successfully communicated new product and service opportunities,

special programs, information and feedback gathered through field

activity to management.

. Developed strategies, presenting them to senior management and

executing approved projects.

. Assumed ownership of programs, anticipating challenges and resourceful

when recommending achievable solutions to ensure success.

T-Mobile, USA, Santa Ana, CA 2005 - 2008

Accounts Development Representative

. Managed relationships with over 50 national retail accounts to ensure

a cohesive work environment.

. Created and maintained daily time management tool for team to increase

efficiency and productivity.

. Developed and facilitated new in-store training program to meet the

needs of various learners - Commercial Training.

. Responsible for facilitating trainings for over 50 representatives

working on various national accounts.

. Directed business development and strategic planning to maximize

growth and profitability.

. Trained national account associates regularly to ensure confidence in

selling products/service.

. Articulately and diplomatically handled face-to-face communications

and written correspondence.

. Compiled statistical information, developed procedures, and conformed

to established industry practices.

. Spearheaded daily operations in a professional environment and carried

out policies that ensured timeliness, efficiency, and adherence to

procedures.

. Executed initiatives to support brand positioning, pricing, and

communications efforts.

Wireless City Inc., Anaheim, CA 2004 - 2005

Store Manager/Owner

. Recruited and hired prospective staff to meet business needs.

. Supervised, trained, coached, motivated, and mentored staff, ensuring

adherence to policies and procedures.

. Delegated assignments effectively to achieve company goals and

initiatives and managed sales personnel and assisted in all sales

closings.

. Developed departmental plans, evaluated staff performance,

establishing and implementing policies, goals, objectives, and

procedures.

. Managed cash and inventory levels and monitored daily sales results

and activities to ensure sales, retention, and compliance objectives

were met.

. Managed team effectively to generate maximum revenue and maintain a

healthy counter morale.

. Oversaw accounts with different master agents of Sprint, Nextel,

Cingular, Verizon, and T-Mobile.

. Reviewed all documentation associated with projects, ensuring

thoroughness and accuracy.

. Coordinated a range of operational activities, serving as a liaison

with vendors and staff to resolve issues.

. Managed and maintained vendor relationships, maintaining consistency

with confidentiality parameters.

Education & Training

Bachelor of Science, Business Administration, Business Information Systems,

DeVry University - Long Beach, CA



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