Saima Faquir
Cell: 714-***-**** Buena Park, CA 90621
Email: *****.******@*****.***
Business Development Manager
STRATEGY LEADERSHIP PERFORMANCE
Diligent and tenacious District Manager with experience in motivating and
leading teams, exceeding sales goals in a challenging environment, and
developing and implementing multidimensional projects, resulting in
increased efficiency and productivity, and 100% client satisfaction.
Exceptional communicator with strong problem resolution and client-needs
assessment aptitude, recognized for achieving top performer award in the
top 5% of the company.
Areas Of Expertise
Sales Performance Client Relationship Process Improvement
Marketing Management Management Effective Communicator
Strategic Training and Development Project Management
Planning/Analysis Time Management
Key Skills Assessment
Training and Development Performance - Demonstrated ability to utilize
training and development techniques to lead team in the implementation of
sales strategies to advance processes to increase efficiency and
profitably.
Project Management - Execute projects from inception and to leverage
untapped potential to maximize opportunities. Committed to quarterbacking
internal teams through the exchange of knowledge, experience, and goal
sharing to optimize strategies and drive business.
Professional Experience
SAMSUNG, USA, LOS ANGELES, CA 2012 - CURRENT
District SALES Manager
. Maximizing Samsung's market position, product penetration, and
profitability in a multi-million dollar district
. Managing 11 Field Managers in over 1018 accounts.
. Conduct store-level training using product demonstrations with
retail representatives and managers to create a customer-focused
team.
. Perform quality store visits to implement store incentive
programs, monitor inventory levels, and provide training to
employees.
. Frequently conduct a competitive market analysis and report back
solutions to upper management.
. Provide input on mid-year and annual performance reviews.
. Knowledgeable on the latest mobile device features,
functionalities, and the organization's value proposition.
. Keen ability to quickly identify market and sales opportunities
through weekly data analysis.
. Fosters relationships with all staff levels and strong ability
to inspire and motivate teams remotely.
T-Mobile, USA, Santa Ana, CA 2010 - 2012
District Manager
. Oversee 92 retail partner stores, driving retail partnerships and
merchandising to build brand preference.
. Regularly consult with district managers to enhance daily operations,
store events, promotions, and training.
. Identify gaps in operations compliance - provide on-the-spot coaching
to sales development representatives.
. Effectively communicate with internal staff- managing, planning,
organizing, and controlling all activities to ensure optimum use of
resources.
. Responsible for the development and implementation of marketing and
promotional activities for district.
. Analyze store P&L for individual and cross-market performance gaps and
opportunity areas.
. Cultivating confidence in employees and inspire them to be passionate
about customer satisfaction.
. Implement cost-effective solutions to address business challenges
and/or opportunities.
. Coordinate all marketing activities/assign duties to team to achieve
goals within limited budget and time.
. Successfully perform market segmentation to achieve the organizations
goals.
T-Mobile, USA, Santa Ana, CA 2008 - 2010
Event Program Manager
. Supervised and mentored 28 internal and external employees to ensure
adherence to guidelines.
. Trained, coached, and motivated employees, achieving the top ten event
program team in the nation.
. Created team unity, facilitating team meetings with district managers
and sales development representatives.
. Proactively established and maintained effective working team
relationships with all support departments.
. Developed and implemented successful event program focused on field
strategy and account penetration.
. Recruited and interviewed all potential employees to ensure a positive
work environment.
. Successfully communicated new product and service opportunities,
special programs, information and feedback gathered through field
activity to management.
. Developed strategies, presenting them to senior management and
executing approved projects.
. Assumed ownership of programs, anticipating challenges and resourceful
when recommending achievable solutions to ensure success.
T-Mobile, USA, Santa Ana, CA 2005 - 2008
Accounts Development Representative
. Managed relationships with over 50 national retail accounts to ensure
a cohesive work environment.
. Created and maintained daily time management tool for team to increase
efficiency and productivity.
. Developed and facilitated new in-store training program to meet the
needs of various learners - Commercial Training.
. Responsible for facilitating trainings for over 50 representatives
working on various national accounts.
. Directed business development and strategic planning to maximize
growth and profitability.
. Trained national account associates regularly to ensure confidence in
selling products/service.
. Articulately and diplomatically handled face-to-face communications
and written correspondence.
. Compiled statistical information, developed procedures, and conformed
to established industry practices.
. Spearheaded daily operations in a professional environment and carried
out policies that ensured timeliness, efficiency, and adherence to
procedures.
. Executed initiatives to support brand positioning, pricing, and
communications efforts.
Wireless City Inc., Anaheim, CA 2004 - 2005
Store Manager/Owner
. Recruited and hired prospective staff to meet business needs.
. Supervised, trained, coached, motivated, and mentored staff, ensuring
adherence to policies and procedures.
. Delegated assignments effectively to achieve company goals and
initiatives and managed sales personnel and assisted in all sales
closings.
. Developed departmental plans, evaluated staff performance,
establishing and implementing policies, goals, objectives, and
procedures.
. Managed cash and inventory levels and monitored daily sales results
and activities to ensure sales, retention, and compliance objectives
were met.
. Managed team effectively to generate maximum revenue and maintain a
healthy counter morale.
. Oversaw accounts with different master agents of Sprint, Nextel,
Cingular, Verizon, and T-Mobile.
. Reviewed all documentation associated with projects, ensuring
thoroughness and accuracy.
. Coordinated a range of operational activities, serving as a liaison
with vendors and staff to resolve issues.
. Managed and maintained vendor relationships, maintaining consistency
with confidentiality parameters.
Education & Training
Bachelor of Science, Business Administration, Business Information Systems,
DeVry University - Long Beach, CA