Project Manager Engineer

Cooper Ostby

**** **** *** ** ***. ***, New Brighton, MN, 55112, 651-***-****, *******@*****.***

Career Focus

Further my experience in the Information Technology field and become a Sr. Network Administrator.

Technical Skills/Experience

• Windows Desktop and Windows Server Operating System

• Active Directory Management

• IPhone/Blackberry/Android setup and troubleshooting

• Spam Filter management

• Local/Network Printers

• PC Imaging/Deployment

• Data Migration

• Network troubleshooting

• VPN setup and troubleshooting

• Depoloyment/installation of network antivirus

• Troubleshooting of general Microsoft Office issues

• Backup installation/maintenance/troubleshooting

• WDS/WAIK/MDT

• Troubleshooting a wide range of 3rd party software including Quickbooks Enterprise, Peachtree,

and other ERP/Accounting software

Certifications

Trend Micro TCSP Certification: Worry Free Business Security 8.0

•

• Comp TIA - A+

• Comp TIA – Network +

Education

Brown College – Brooklyn Center, Minnesota

Associate of Applied Science Network Development July 11th, 2011 3.43 GPA

Irondale High School New Brighton, Minnesota

Employment History

November 2013 Present: Bell Mortgage St. Louis Park, MN (Contract through Corporate

Technologies)

Windows Deployment/Migration Specialist: Image and deploy 200 new PC’s using

•

WDS/WAIK/MDT, Migrate user data to new PCs, Move users and computers into

designated OU in Active Directory, Give users tutorial on new systems, provide progress

updates to Project Manager daily.

January 2012 Present: Corporate Technologies Eden Prairie, MN, 55346

• Onsite Systems Engineer (11/12 Present): Resolving technical issues at customer

sites, recommend equipment to customers and request quotes, document client

infrastructure and problem solutions in company ticketing system

• Helpdesk Technician (1/12 11/12): Field calls from clients and troubleshoot/resolve

issues remotely, escalate issues to tier 2 if required, document work in ticketing

system

February 2010 January 2012: Vitran Express Mounds View, MN 55112

Dock Associate: Responsible for receiving incoming shipments, writing damage

reports, recording missing freight, signing in outgoing freight, recouping damaged

shipments

March 2009 December 2010: Sundance Resort Sundance, UT 84604

Deli Shift Leader/Bar Security: Assign shift duties, take customer orders, record

weekly inventory, record daily income and deliver cash and receipts to accounting,

perform opening/closing duties, check ID’s at bar and collect entrance fee, provide

general security.

References

Mary Bradford

Branch Manager, Corporate Technologies

Eden Prairie, MN Phone: 763-***-****

Robert Engelmann Help Desk Supervisor, Corporate Technologies

Eden Prairie, MN Phone: 952-***-****

Stacy Saewert

Project/User Support Manager, Bell State Bank & Trust

Fargo, ND Phone: 701-***-****

Contact this candidate