Customer Service Technician

Makala Murria

Pharmacy Technician

San Antonio, TX

************@*****.*** - 210-***-****

To obtain an employment as a Pharmacy Technician, so that I can utilize and expand my pharmacy knowledge

and skills.

WORK EXPERIENCE

Pharmacy Technician

CVS - San Antonio, TX

Responsibilities

Fill prescriptions, input prescriptions, drug return, drive-thru pick up and drop off, in store pick up and drop off.

Accomplishments

I have accomplished fast learning within the time I've been with CVS, I've picked up all skills necessary to do

my job efficiently and effectively to have customers enjoy out business.

Skills Used

Drug knowledge of generic and brand. Insurance guidelines and processes, prescription preparation, labeling,

filing, data entry, cycle counts, return to stock, inventory updates.

Dietary Aide

Normandy Terrace - San Antonio, TX

Responsibilities

Dish washing, Food serving, Food delivery, Food preparation by specified diets.

Cashier

Pilot Flying J - San Antonio, TX - January 2013 to April 2013

Provide Customer Service

•Receive and disburse money

•Greet customers, answer customers' questions, resolve complaints,

•Compute and record totals of transactions, Balance cash register

Cashier

Luby's - San Antonio, TX - October 2012 to January 2013

Greet customers, and provide excellent customer service

•Receive payment by cash, check, credit card, issue receipts, refunds, credits,

•Send out orders in a timely manner

•Resolve customer complaints, answer customers questions

EDUCATION

Pharmacy Technician Program

Kaplan College - San Antonio, TX

2012 to 2013

High School Diploma

E.L. Broady Academy - San Antonio, TX

2010 to 2011

SKILLS

Pharmacology: Drug types, Drug actions, Identification. Prescription Process: Labeling, Compounding,

Pharmaceutical Math, Interactions/Contraindications, Anatomy & Physiology, Antiseptic procedures, IV

admixtures, Medical Terminology, Hospital Drug Delivery, Laminar flow hood procedures, Quality Control,

Inventory Control & Stocking. Medical Law and Ethics: Claims & Forms, Pricing, Patient profiles, Computerized

Data Entry, Microsoft Office, Facts & Comparison's Online, First AID & Healthcare CPR.

CERTIFICATIONS

First Aid & CPR

PTCB National Certification

May 2013 to May 2015

ADDITIONAL INFORMATION

Externship Experience

Wilford Hall Ambulatory and Surgical Center, Lackland AFB, TX

•Familiarity with CHCS data input system.

•Receive, read, sort and interpret electronic and hand prescriptions; determining kind, strength and dosage

of drugs to be dispensed

•Generate labels and process prescriptions by obtaining correct stock, counting/measuring correct amount of

medication and placing medication in proper container.

•Entry of prescription information, collating prescriptions or refill documents with ADP labels generated

•Inspection for outdated pharmaceuticals and assist in stocking drugs.

•Refilling automated medication dispenser.

Contact this candidate