Sales Customer Service

Location:

Channelview, TX

Posted:

February 27, 2014

Contact this candidate

Resume:

Stephen Reynolds

****************@*****.***

***** *********** **., ***********, ** 77530

281-***-**** (home) 713-***-**** (cell)

It is with great pleasure that I provide you with a background of my

educational and work experience. I obtained my Bachelor's in Business

Administration in May 2011 in Human Resource Management from Sam Houston

State University. I have gained valuable knowledge in regards to different

business related skills, while attending this university. Some of these

skills include, but are not limited to; compensation, labor relation, SAP

training, strategic management, and various policies and procedures.

Knowledge and skills gained from the business program at Sam Houston State

University assisted me in the successful election of becoming Vice

President of Communication of the National Black MBA Association Collegiate

Chapter. I integrated business skills along with public speaking skills,

when presenting objectives for the non-profit chapter of this organization.

I am task-oriented and put forth a personal effort to ensure that my duties

and responsibilities are attended to and handled. Having the opportunity to

participate in the business program has allowed me to gain an understanding

of the importance of critical thinking and the use of strategic planning. I

would like an opportunity to speak with you or a representative of your

choice, to discuss the possibility of becoming an integral member of your

team.

Sincerely,

Stephen Reynolds

****************@*****.***

14906 Grassington Dr., Channelview, TX 77530

281-***-**** (home) 713-***-**** (cell)

Aarons

Customer Account Manager

(August 2013- Present)

. Assist store manager in driving sales, meeting sale quotas.

. Help set up and achieve renewal goals

. Responsible for collecting revenue on all accounts

. Demonstrate a variety of products for each customer

. Maintain customer contact over the phone and through field visits

. Update customer information to maintain accuracy

Marshalls-seasonal

Sales Associate/Customer Service Coordinator

(September 2012-December 2012)

. Developed creative plans to increase store sales

. Hire and train new associates

. Measured shrinkage on various retail items.

. Prevent store theft by training new associates on best methods.

. Protection of company assets by proper surveillance and monitoring

shrink reduction plans

Hertz Local Edition

Sales Management Trainee

(May 2011-Jan2012)

. Volunteered in employee recruiting at various career fairs.

. Effectively sold a variety of car coverages with each rental vehicle

. Achieving individual sales goals by meeting sale requirements at

branch location

. Growing sales by utilizing business-to-business sales tactics.

. Support branch's business plan by assisting the Branch Manager in

generating leads with prospective clients

. Cleaned and furnished all vehicles to factory conditions

Education

. Bachelors of Business Administration in Human Resource Management

o Date of graduation: May 13, 2011

o Sam Houston State University

Extracurricular Activities

Gamma Phi Delta Christian Fraternity Inc.

(2008-present)

. Served as Vice President and Secretary for organization

. In charge of implementing and creating a budget sheet for two major

fundraising projects GammALO Ball and One Nation Under

. Served as Associate Dean over my line process.

. Furnished and recorded all documentations meeting minutes and

donation letters.

. Organized itinerary for all Gamma Phi Delta Christian Fraternity