Customer Service Representative
Resume:
Vanessa Bhandari
Mobile, Al ***06
Phone: 251-***-****
Cell: 251-***-****
E-Mail: ***************@*****.***
Professional Summary
CUSTOMER SERVICE REPRESENTATIVE
Skill Highlights
Demonstrate sense of urgency in busy call center environments in both retail and telecommunications
industries.
Excellent ability to build productive relationships with customers.
Unwavering commitment to exceptional customer service.
Demonstrate outstanding listening and problem solving skills.
Diffuse difficult customer situations with ease.
Work Experience
April 2010 to June 2013
Hertz Mobile, Al
Customer Service Multi Skill Agent
Handle customer inquiries, complaints, sales, and billing questions. Manage a high volume workload
within a deadline driven environment.
February 2008 to January 2010
Jimmy Elliott Mobile, AL
Private Care Aide
Responsibilities included light house keeping, cooking, transporting patient to and from various
appointments.
February 2000 to January 2008
Mobiles Answer Service Mobile, AL
Operator/Evening Supervisor
Answering and dispatching calls for five hundred plus clients. Trained and supervised customer support
staff. Multi task in high stress, high call volume. Answered and addressed billing and payment issues
Education and Training
2014 Faulkner University Mobile, Al
In Progress Graduation Anticipation Aug 2014 Management
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