Medical Assistant Billing

Willa Nicole Randazzo

Henderson, NV

*****@***.*** - 985-***-****

WORK EXPERIENCE

Staffing Coordinator

Absolute Care Providers - Thibodaux, LA - April 2013 to December 2013

Interview and hire potential Direct Service Workers

Maintain all employee files

Teach orientation

Schedule Direct Service Workers to work with clients

Update staff schedules

Perform Unsupervised visits at the client's home

Perform Annual Performance reviews

Discipline and terminate staff

Medical Assistant Instructor

Unitech Training Academy - Houma, LA - March 2012 to September 2012

Taught medical assistant students front office and clinical skills

Taught anatomy and physiology

Prepared lesson plans

Organized student files

Maintained discipline in the classroom

Coordinated student externships

Medical Assistant Instructor

Gretna Career College - Gretna, LA - January 2005 to January 2012

• Helped to coordinate a HIPAA training program for medical students

• Coordinated efforts to construct a new medical computer lab

• Created new and innovative ways of teaching administrative skills to medical students

Responsibilities: • Taught students how to work in the front office of a medical facility: scheduling appointments,

charting, collecting payments, communication skills, introduction to medical billing and coding, proper typing

technique, taught medical terminology and A&P

• Prepared lesson plans

• Organized student files

• Maintained discipline in the classroom

• Became a strong team player

Medical Assistant

Ochsner - Marrero, LA - October 2003 to May 2004

• Self-assured in patient relations

• Mastered patient triage

• Excelled in employee training programs and workshops

Responsibilities: • Assisted the physician

• Performed patient triage

• Scheduled appointments

• Coded medical records

Front Office Manager/ Billing and Coding Specialist

VTI Medical Center - Gretna, LA - June 1999 to October 2003

• Established a computer billing system through Medisoft

• Fashioned a more productive filing system

Responsibilities: • Greeted and checked-in patients

• Collected patient co-pays

• Filed patient charts

• Verified insurance

• Supervised front office staff

• Processed all insurance claims through Medisoft

• Informed new employees about HIPAA

• Monitored the everyday functions of the front office

Default Management Assistant

Gretna Career College - Gretna, LA - April 1997 to June 1999

• Helped to bring the default rate down from 33% to 17.5%

• Introduced a new computerized student filing system

• Completed financial aid training programs

Responsibilities: • Scheduled and conducted student interviews

• Organized student files

• Encouraged students to file for extensions on loans

• Informed students on the dangers of defaulting on student loans

• Audited financial aid records

• Generated delinquency letters

EDUCATION

AOSD in Medical Administration

Gretna Career College - Gretna, LA

2007

Certified Medical Assistant

Gretna Career College - Gretna, LA

April 1999

Richardson High School - West Monroe, LA

May 1996

ADDITIONAL INFORMATION

CORE COMPETENCIES

• Team Leadership

• Training/Instruction

• Medical Front Office Operations

• Course Development

• Patient Triage

• Medical Billing Classroom Organization

• Financial Audits

• Insurance Verification

• ICD/CPT Coding

• Customer Relations

• Microsoft Office Suite 200/2003

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