Customer Service Quality Assurance

Kunene Ivie

**** ***** ****** ****., ***. ***

Los Angeles, CA. 90069

(Cell) 202-***-**** *****@*****.***

Objective: Looking for a challenging Sales or Managerial position with a

reputable organization in view to use my wide range of

experience and benefit that company. I am a qualified degreed

applicant, with more than ten year of experience.

Experience:

01/2010 Medical Missions, Washington DC

-12/13 Office Administrator

Served as principal advisor to important agency organizations

and participated in developing and implementing

administrative management policies; also knowledge use of

Microsoft Word and e-mail. Responding to customer inquiries

and complaints Attending

conferences and training. Recording office expenditure and

managing the budget. .

11/2009 - Macys Store, Crystal City Mall, Washington DC.

01/2010

Sales Associate

Had a motivation to learn. Had a passion to provide best

customer service. Had good sense of humor Was able to work

well with others Had good organizational skills Was available

to work weekends and the Company just loved that.

12/2008- J C Penney Inc., Tulsa, Oklahoma

11/2009

Sales Associate

'Kept sharp knowledge of my store, keeping up with current

promotions and sale items so as to benefit my customers 'for

every customer loves a bargain.'.

12/1990 - SCEENE II, Clayton, Missouri

12/2008 Business Manager

Was responsible for facilitating efficient functioning of the

office via a range of administrative, clerical, financial and

manageal tasks of the office.

Education: Mid-America University, Olathe, Kansas

Bachelor of Science Degree in Chemistry

1976 -1981 Emphasis on Medicinal Chemistry (B.S). The program makes two

degrees possible. The student obtains a bachelor of science

in Medicinal Chemistry or the Pharm D.

Reeva Business School, Braamfontein, Gauteng.

1985 - 1988 B.A. Business Management

Emphasis on application skills to assume leadership roles, in

industry; also quality assurance, and general business. GPA

3.5 - Major

Additional Received 'Top Distributor' Award as well as won win

Information: Scholarship to the United. States to further my

education. (1989)

Skills: Organizational skills; Written communication; Customer

service skills; Problem solving; Multi-tasking ability:

Flexibility; Team work

Reverences: References available upon request.

Contact this candidate