High School Insurance
Resume:
Victor Ingram
**** ******** **** ** *** *****
*******@*****.***
Objective To employ my knowledge and experience with the intention of
securing a professional career with opportunity for challenges
and career advancement, while helping the company grow
Excellent Organizational Telephone Answering, 12-Line System
Skills Skills Word Processing and Typing
Strong Customer Relations Filing
Skills Payment processing
Computer Proficiency
Data Entry
Computer: Outlook, PowerPoint, Filenet, DRI, Venderscape,
Microsoft Word, MSP and CACS systems.
Experience
Underwriter 2011 to 2013
CitiMortgage, Irving, Texas
Review appraisals to determine value of property
verified insurance coverage as well as flood
certification
Calculate income
Calculate and review ratios to determine
borrower's creditworthiness
Review income documents and credit report for any
irregularities
Reviewed all mortgage and investor loan types and
documents that are required for resolution of
issues per HUD, VA, MHDC and Investor's
guidelines
Forward information to other departments for
correction while ensuring accuracy and completion
within all Investor deadlines
My underwriting authority was $417,000
Provided loan decision and written rationale
based on findings
Worked on Conventional, Fannie Mae, HAR and
proprietary loans
Underwriter 2007 to 2011
CitiMortgage, Irving, Texas
Review appraisals to determine value of property
verified insurance coverage as well as flood
certification
Calculate income
Calculate and review ratios to determine
borrower's creditworthiness
Review income documents and credit report for any
irregularities
Reviewed all mortgage and investor loan types and
documents that are required for resolution of
issues per HUD, VA, MHDC and Investor's
guidelines
Forward information to other departments for
correction while ensuring accuracy and completion
within all Investor deadlines
My underwriting authority was $417,000
Provided loan decision and written rationale
based on findings
3 years and 6 months experience underwriting in
origination and 6 months in loss mitigation
underwriting
Worked on Conventional, Fannie Mae, HAR and
proprietary loans
Account Resolution Specialist
Citi Auto, Irving, Texas
Collecting debt on auto loans that were 30 - 120
days delinquent by month's end.
Exceeded my monthly goal by an average of
$300,000 a month
verified insurance coverage
setup repos on account that were 90 days past due
Negotiated short sales and settlements
Collected all necessary documentation for
underwriter review
Setup forbearance plans, setup and process
payments
Contacted title company to expedite the
processing of the title being sent to the
borrower at completion of the loan
Was Team Captain were I help to provide
competition and help a team of 3 to push and
exceed goal
Also provide the entire team and UM of the
required amount to reach goal individually and as
a team
Worked closely with other team captains to
formulate other collection strategies
Skip Traced loans locate hard to find customers
Mentor in High Risk
CitiCards, Irving, Texas
Skip trace hard to find customers.
Help train new hires
Setup settlements
Collected on accounts from OCL - 180 days past
due
Worked manual dial as well as predictive auto
dialer
Setup forbearance plan as well as payoff plans
Contacted title company to make sure titles were
clear or help to clear them as necessary
Provided feedback to fellow associates and
coaching opportunities to help them achieve goal
Provided floor and or coverage management when
required
Setup and processing payments on delinquent
accounts
Education College 2000-2002
Cedar Valley College, Lancaster, TX
Diploma 1998-2000
Desoto High School, Desoto, Texas
References Furnished upon request.
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