V incent Wyche

**** ******* ******

Houston, Texas 77004

accvua@r.postjobfree.com

832-***-****

PROFESSIONAL SU M MARY

To obtain the position of Ent ry Level IT Systems Auditor with SISC, L LC, displaying strong

research and analytical skills while presenting efficient and effective solutions that would

help the organization achieve the best results

QUAL I F ICAT IONS

• Strong Analytical Skills, Problem Solving Skills, Teamwork Capabilities, Detail

O riented

• Proficient in M icrosoft Word, Excel, Access, PowerPoint, OBIEE, SAP R3, Tableau

6.0, Oracle 10g

• Abili ty to deal effectively with customers, vendors, peers and management

• Excellent verbal and writ ten communication skills, ability to multitask and

p rioritize

• Abili ty to achieve immediate and short term goals, meeting all operational deadlines

ED UCAT ION

Bachelors of Business Administration

Management Information Systems

Lamar University- Beaumont, TX May 2012

PROFESSIONAL EXPER I E NCE

Critical Telephone Applications- Houston, Texas Oct 2013-

P resent J unior Business Analyst

• Design test plans, scenarios, scripts, or procedures for applications and databases

• Test system modifications to prepare for implementation

• Document software defects, and report defects to software developers and project

managers

• Identify, analyze, and document problems with program function, output, online

screen, or content

• Consult with customers about software system design and maintenance

• Create or maintain databases of known test defects

• Plan test schedules or strategies in accordance with project scope or delivery dates

• Participate in product design reviews to provide input on functional requirements,

p roduct designs, schedules, or potential problems

• Review software documentation to ensure technical accuracy, compliance, or

completeness

V incent Wyche

3003 Calumet Street

Houston, Texas 77004

accvua@r.postjobfree.com

832-***-****

Del Papa Distributing Co.-Texas City, Texas Sept

2012- Sept 2013

I T Helpdesk Analyst

• Managed the daily performance of computer systems, managed accounts within

Active Directory

• Troubleshoot and/ or resolved computer software or hardware operation issues

• Setup equipment for employee use, performed or ensured proper installation of

cables, operating systems, or appropriate software

• Installed and performed minor repairs to hardware, software, or peripheral

equipment, following design or installation specifications

• Maintained records of daily data communication t ransactions, problems and

remedial actions taken through Spice Works Ticketing System

• Developed t raining materials, procedures and t rained users in the use of new

software

Contact this candidate