Technical Support Engineering

Yulong Huang

**** ******* **. ***# ***, Houston, TX 77042

********@*****.*******.***; (1-917-***-****

Education

Hofstra University, Frank G. Zarb School of Business AACSB Accredited (The Association to

Advance Collegiate Schools of Business) Long Island, NY USA Sept. 2012-Dec. 2013

Master of Science, Information Technology GPA: 3.51/4.0

Beijing Institute of Fashion Technology, Beijing, China Sept. 2006-July 2010

Bachelor, Electronic & Information Engineering & International Economics and Trade

Qualifications and Capabilities

In depth knowledge of Business Objectives, Business Actors, Business Events, Business,

Processes and Business Objects.

Responsible, flexible, and intelligent individual who has excellent business communication

skills and the passion about achieving a challenging position that allows meaningful

contribution to many business successes.

Strong analytical and problem solving skills with strong ethic.

Certificate of Embedded System from CIE (Chinese Institute of Electronics).

Experienced using Mainstream Software from MS, Adobe, SAP, Oracle, Minitab, IBM, and

Imagine That.

Experienced using SQL, C, C++, Java, R and Assembly language.

Fluent in with English and Chinese, in areas of business writing and communication.

Internship and Experience

Fulitong Energy Engineering and Technology Co., Ltd. June 2010-April 2011

As an intern in IT Department:

1. To Analyze and manage data from market department by using different software and

languages.

2. To Implement analytical solutions using the following techniques: Statistical modeling,

Customer profiling, Segmentation Analysis, Data Analysis and Mining, External Data

Enhancement, and Econometric and financial analysis

3. Evaluate and improve internal tools and process

4. Develop and test experimental designs, sampling techniques, and analytical methods

5. Report results of statistical analyses, including information in the form of graphs, charts, and

tables

Beijing Techshine Technology Co., Ltd. Feb. 2010-May 2010

As an intern in Engineering Department:

1. To provide technical support to Techshine’s customers in Great China Area.

2. Technical Assistant for customer, researching and investigating potential bugs and problem;

Maximize customers’ satisfaction.

3. To assist design support group to investigate and resolve design issues.

4. To assist product groups and integration team to coordinate and perform verification of software

or hardware release. Assist engineering team for products installation.

5. To assist the Team Leader to provide technical support for IOT (Inter Operability Test), make

sure good communication with other companies.

Graduation Project: Temperature measurement and control with voice broadcast system

Leading and Voluntary Activities

Volunteer of Beijing Olympic Games 2008

Minister of Volunteers Association of Student Union 2008-2010

First Prize in Beijing College Students Humanity Knowledge Contest 2009

Contact this candidate