Customer Service Manager

J ESSE PARKER

accvp7@r.postjobfree.com ** Harrison Ave Springfield, MA 01103 617-***-****/413-***-****

O BJECTIVES

To obtain position where I can utilize skills which I have acquired and grow within the organization

W ORK EXPERIENCE

CVS Pharmacy

Springfield, MA 01103

Customer Service

Store Manager

Carmela Manse 413-***-****

-Greet customers, discuss type, quality and quantity of merchandise or services sought for purchase.

-Advice customer’s on use and care of merchandise

- Provide advice concerning specialized products or services

-Provide excellent customer service by knowing the inventory

-Maintained accurate inventory and made sure that products were always prominently displayed on shelf and that

shelves were never empty.

RSIG Security

Springfield, MA 01103

Security Officer

Operation Manager

Mike Mullen 508-***-****

-Observe activity in assigned area.

-Assist any persons in building and on grounds needing directions or store information

-Escort people/property to desired destination when safety of property or persons are a concern

.-Monitor and authorize entrance and departure of, visitors, and other persons to guard against theft.

-Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of

Unauthorized persons, or unusual occurrences.

-Call police or fire departments in case of emergency, such as fire or presence of unauthorized persons.

Jesse Parker

Skills

-Excellent Sales Ability

-Identify and Solve Customer Needs

-Strong communication skills

-Self Motivated

- Bi-Lingual

-Customer friendly

-Organized

-Work independently

-Proficient with Microsoft Word, Excel, and PowerPoint, and Internet Research, Fax, Copier, Scanner etc.

- Work well in teams

-Self confident

-Detail Oriented

SECONDARY EDUCATION

Colegio de Santo Domingo

Graduation date: May 2012.

G.P.A. 3.85

ELEVANT HIGH SCHOOL STUDIES

Technical writing; advanced composition; debate; video production; photography; computer classes providing

knowledge of word processing, desktop publishing, and Web software and HTML etc.

REFFRENCE – Available Upon Request

2

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