Customer Service High School

Leyla Aragon

**** ******** ** *** ****

San Antonio, Tx 78213

Contact: 210-***-****

**********@*****.***

Objective

T o obtain a challenging position that will allow me to gain

different skills while enhancing current skills.

Skills

Computer Applications

Communication

Operate well under pressure

Able to adapt to new and changing work conditions

Able to learn quickly

Able to learn new skills quickly

Able to work unsupervised

Excellent Customer Service

Employment

Human Resource Lead, Sears Holdings Cor. (January ’03-

June ’13)

622 NW Loop 410 San Antonio, Tx 210-***-****

• Managed 120+ associates which include: Issues, concerns and

attendance.

• Recruited, interviewed, hired and trained new associates.

• Processed Payroll.

• Assisted managers with customer service.

• Updated proper paperwork as needed.

• Maintain an EEO company.

• Assisted with office processes, which include but are not limited

to: safe count to prepare store for business.

• Balanced daily register deposits

• Input necessary information into the computer as required.

• Separated, filed and reviewed reports from following day.

• Gathered information from computer requested by customers,

associates and managers.

Supervisor/Fountain worker, Tastee Freeze (October

’98-October ’01)

1800 South Main, Roswell, N M 505-***-****

• Handled afternoon deposits

• Responsible for all money in cash box

• Set up cash register drawers for the following morning

• Handled all paperwork necessary for everyday operations

• Closed at nights, cleaned and stocked shelves for morning crew.

• Worked with cash registers

• Worked with customer service

• Received food orders from customers

• Delivered food orders to customers

• Maintained customer satisfaction.

Carhop, Sonic Drive-In (August ’99- February ‘2000)

624 North Main, Roswell, N M 505-***-****

• Worked morning shift

• Organized and kept shelves stocked for morning crew

• Delivered takeout orders

• Maintained an accurate cash till

• All other duties associated with carhop duties

Day Care/Preschool Worker, Little Lambs Learning

Center Chapters I & I I (March ’95- September ’97) 2300

South M ain, Roswell, N M 505-***-**** and 2708 North

Main, Roswell, N M 505-***-****

• Taught children ages 3-5 the fundamentals of the alphabet, number

counting, reading, wriiting, behavior and manner skills

• Maintained children’s safety

• Assisted in the cleanliness of the facility

• Maintained open communication with parents and staff

Education

Graduate of Goddard High School 1995 Roswell, N M

Eastern New Mexico University-Roswell (1995-1996)

R oswell, N M

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