Customer Service Manager

JAMES TRENT BRADFORD

Denton, TX *****

214-***-**** **************@*****.***

Production manager with a strong background in Scheduling, Purchasing, Logistics, Recruiting/Staffing, Training, Employee Relations and Customer Service.

PROFESSIONAL EXPERIENCE

GP PLASTICS, Farmers Branch, TX 1994-2013

One of the American leaders in the manufacturing of Can Liners, Trash Bags, Produce Bags, Food Bags and News Bags.

PRODUCTION MANAGER 1998-2013

. Scheduled Production and reduced Scrap by 14%.

. Manage 54 Employee’s and reduce work force by 11%.

. Purchase BOM and lowered cost 6%.

. Manage Logistics and Lowered cost 5%.

. Supervised Customer Service and built great relations with Customers.

SHIFT SUPERVISOR 1994-1998

. Supervised 12 Employees with a low turnover rate.

. Trained hourly employees on various machines.

. Maintained high efficiency with low scrap.

COMPUTER TRAINING

. I Series, AS400, CMS Software

. Micro Soft Excel, Word

EQUIPMENT TRAINING

. Gloucester and Davis Standard Extruders

. Gloucester and CMD Bag Machines

. Gloucester Separators

. CMD Winders

. Forklift

. Class A-CDL

. 53 Foot Tractor Trailer Dry and Reefer

EDUCATION

Strategic Management Course

University of Memphis, Memphis, TN

High School Diploma

High School, Hernando, MS

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