Alejandro Reyes

*** *. ******* ******* **.

Eloy, Az. 85131

520-***-****

accvep@r.postjobfree.com

OBJECTIVE

To obtain a position with a company which will further develop my strong leadership and

organizational skills. Tow work for a company which cares as much for their employees as they do

their customers.

11+ years experience in customer service and support with

Profile

•

recognized strengths in account maintenance, problem solving

and trouble shooting, sales staff support, and

planning/implementing proactive procedures and systems to avoid

downtime & discrepancy.

1. Possess solid computer skills.

2. Excellent working knowledge using both Microsoft & Mac

3. Ability to train, motivate, and supervise customer service

employees.

4. A team player, acknowledged as “Total Quality Customer

Service Professional.”

5. Bilingual, Fluently Read, Write & Speak Outstanding

Spanish

Received Management Development Training through O’Reilly

Achievements

•

•

Exceptional Customer Service Skills, Great Under Pressure &

•

Excellent Problem Management.

Experience with All Microsoft & Mac Computer &

1.

Software (7+ years )

Employment 2011 Present

Peace Pest Control, Eloy, Az

Customer Representative/ Pest Terminator

1. Worked in different Areas of the Phoenix

Arizona Valley..

1. Support sales reps in opening new accounts

and upgrading existing service.

Quickly and effectively solve customer

2.

challenges.

3. Maintain quality control/satisfaction

records, constantly seeking new ways to

improve customer service.

All Jobs Tall & Small, Eloy, Az 2008 2010

At home I.T.

1. Managed & Dealt with customers day in

day out.

Repair All Types of Electronics & Computer

2. Phone Flash/ Laptop Desktop Repair

Santa Cruz Valley U.H.S

Education

2001

H.S. Diploma Eloy, Az.

Remington College Tempe, Az.

Internet Information Systems

2004

References & Additional Work Experience Furnished Upon Request

Felix Bermejo Pastor 520-***-****

Travis Pierce 520-***-****

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