Customer Service Sales Representative
Resume:
Courtney Smith
accv65@r.postjobfree.com
Atlanta, Georgia 30345
Objectives
Highly motivated individual with extensive customer service and sales experience. Looking to seek a
position that will showcase my outstanding customer service, interpersonal and organizational skills.
Accomplishments
Customer Account Maintenance
Managed large in state and out of state customer accounts relating to property tax matters,
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which involved working with corporate accounts to ensure the amount of property taxes they
were billed was correct and in cases, working with the appropriate government agency to
reduce/appeal their tax bills.
Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable,
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accrued expenses and line of credit transactions.
Staff Training
Trained new employees and educated them procedures needed to identify and advise customers
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needs
Sales
Achieved status as one of the top 100 representatives nationwide during sales contest
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Education
Kennesaw State University Cartersville High School
Graduated May 2004
August 2004 Current
College Preparatory Diploma
Psychology and Criminal Justice Degree in
Progress 3 year member of Future Business
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Leaders of America
Chosen as a student to study abroad in
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the Netherlands studying international 4 years of dance where I assisted in the
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crime coaching of other dance members
Worked in groups with peers to conduct Office intern for the Vice Principal
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research studies
Experience
Administrative Assistant
Preferred Tax Services February 2012 February 2014
Maintained in state and out of state corporate property tax accounts.
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Performed Notary Public functions.
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Invoiced customer accounts.
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Fill in front office receptionist.
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General customer service duties, which involved speaking directly with customers and
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various government agencies.
Sales Representative
Wireless Etc Inc. February 2010 February 2012
Communicated with customers, employees and other individuals to answer questions and
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explain information regarding a customer’s account.
Handling opening and closing procedures of store and filling out all necessary reports.
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Reported many fraudulent accounts to get those closed and resolved.
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Matched purchase orders with invoices and recorded the necessary information.
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Complied with federal, state and company policies, procedures and regulations.
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Customer Service Representative
Glen Eden Wool Carpet March 2006 February 2010
Assisted with the completion on customer orders
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Verified client and agent information to insure that product information was being sent correctly
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Input all shipping information into shipping system to assist with shipping and receiving
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procedures
Inspected all material being shipped out to customers to insure quality
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Sales Representative/Customer Services
Polo Ralph Lauren May 2004 March 2006
Assisted customer with their needs and purchases
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Received in inventory and assisted in annual store inventory
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Completed opening and closing procedures and also handled deposit responsibilities
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Skills
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Employee coaching Cash flow reports
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Proficiency with Microsoft Office Suite Account maintenance
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and web based reporting tools
Solving customer needs
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Top sales in Nation Multi tasking Management
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Experience with conflict resolution Customer Relations
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Complex problem solving skills
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Contact this candidate