Customer Service Sales

Bernard T. Quengua

*** * **. ****** **. San Isidro Labrador, Quezon City

Mobile No. +639*********

Email address: *.*******@*****.***

OBJECTIVE:

To enthusiastically perform a job that will bring out the best in my

capabilities and to be able to explore other fields as well.

Highlights of Qualification

. Reliable and adaptable, can easily cope with changing situations.

. Willing and able to handle a wide variety of task.

. In-charge of planning, organizing and controlling all activities

related to merchandize and customer service flow in the store.

. Responsible for sales and store-level profit target achievement.

Academic Background

Manila Montessori College

Espana Manila

3rd year Computer Technology

Employment History

Scent and Beaute Concepts Inc

Art of Scent - Resort World Manila

Fragrance Concierge (May 6, 2011 up to Present)

. To develop and initiates total excellent customer service.

. Instill in the consumer a deeper appreciation in choosing the right

fragrance that suits them best.

. Help to uplift the fragrance consumer's overall shopping experience.

Rustans Marketing Corporation

3rd Flr. Midland Bldg. Makati City

Fragrance Consultant (June 2007 - January 2011)

. Responsible for consolidating the image of a luxury brand to the

consumer at point of sale.

. Assist the customer to a better access to our product.

. Develop personal sales strategy to achieve sales objective.

. Ensures good quality of the merchandise.

. Responsible for achieving our monthly sales quota.

Jobsmart Agency

Banawe St. Quezon City

Salesman - People are People (September 2005 - March 2007)

. Assist the customer to a better access of our product.

. Develop harmonious relationship with co-employee as well as with the

customer.

. Performs other duties necessary in effectively with regards to a

company standards and policy.

Seminars Attended

Crime Prevention and Awareness Seminar

Empowering the community in Peacekeeping

Resorts World Manila

June 29, 2013

Re-F.R.E.S.H

Re-Focusing of Regular/Probationary Employees to Soar Higher

July2009

July 2008

Personality Plus

A personality development workshop

Philippine Airlines Learning Center

D&G Group

November 2008

Achievements:

Top Sales Performer for the Year 2013

Art of Scent - Resorts World Manila

December 5, 2013

Topseller for the Last Quarter of 2011

Art of Scent - Resorts World Manila

December 27, 2011

Best Performing Fragrances Consultant Award

For Achieving 104% Sales Performance Target

November 2008

Best Performing Fragrance Consultant

Top Five Candidate

May 2008

Outstanding Sales Consultant

Achieving 118% of Total Target

December 2007

Outstanding Sales Consultant

Perfect Presence

June 2007

August 2007

Character References

-Available upon request.

Contact this candidate