Customer Service Administrative Assistant
Resume:
Samantha Szymanski
***.**************@*****.***
Professional Summary
Meticulous team player effective at problem solving and handling ever changing workloads in a corporate environment
Skills
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Methodical and organized Superb eye for style
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Critical thinking Product development
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Attention to detail Quality control
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Technical illustration Excellent time management
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Outstanding leadership techniques Passion for design
Work History
Product Specialist IM Label Richmond Hill Mississauga Toronto 03/2013 – Current
Lead garment fit technician
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In charge of developing, training and evaluating companywide fit training
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Discarded and rejected products, materials and equipment that did not meet specifications.
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Determined adjustment and certification methods, formulas, and measuring instruments required based on custom
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suit requirements
Recorded inspection and test data such as technical specifications and quality
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Monitored production operations for compliance with specifications and promptly reported defects.
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Collected samples during production and tested randomly to determine in process product quality.
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Presented clear, organized data in tables and written reports.
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Recorded defects and coordinated issue resolution with development team and functional leads.
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Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
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Learned, referenced and applied product knowledge information.
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Clearly communicated design revisions to all members of the fashion team.
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Supported company directors in the daily functions of a men’s made to measure company
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Tailor and Administrative Assistant Stitch it Brampton 01/2011 08/2013
Provided outstanding customer service.
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Supported staff in daily operations
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Communicated operational issues and changes to supervisor on regular basis.
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Responsible for wide variety of alterations including but not limited pants, jackets, dresses, skirts etc.
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Trained with company experts to further gain experience and knowledge of the tailoring craft and understand fit
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Education
Associate of Arts: Fashion Design
International Academy of Design Toronto, ON 2006
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