Customer Service Accounts Payable

Wendy Betros 936-***-****

*** ******* ***, #**** **********, TX 77423 *****.*****@*****.***

Professional Profile

Multi-talented, self starting individual who appreciates a fast paced work

environment. Solid communicator with strong capability to build positive

working relationships. Highly organized and detail-oriented with the

capacity to successfully coordinate, plan, and implement changes as well as

new ideas and procedures. Additionally, experience with many computer

systems including NBI, Xerox 860, Great Plains, Current, Reynolds,

Microsoft Word, Excel and Outlook.

Education

Macomb Community College

Warren, MI

4.0 GPA

Professional Accomplishments

Management Skills

Proven track record for interviewing and hiring quality account

representatives

Ability to provide disciplinary actions when required as well as employee

termination

Provide continuous coaching and development as needed to improve efficiency

and accuracy

Successful conflict management skills in handling employee complaints

and/or problems

Kept financial records such as accounts payable and receivable,

bookkeeping, purchasing, and all other accounting functions.

Administrative Skills

Communicate assignments to representatives and ensure that customer needs

are being met in a timely fashion

Creates a motivating and positive atmosphere, which generates strong

working relationships between associates, companies, and customers

In a high paced environment, ability to prioritize and complete tasks in a

timely fashion

Handling and keeping confidential information concerning customers

Ability to problem solve with quick, creative thinking

Oversee warranty transactions, receive, break down checks and write checks

to customers as well as other companies.

Responsible for charge back logs and weekly reports as well as give

information at a moments notice to customers, as well as employers.

Coding checks and reconciling invoices and schedules

Work History

ACCOUNTING Wiesner 06/12 - Current

Warranty Dept./Customer Dealership

Service Conroe, TX

Owner Surgical 06/00 - 12/13

Associates

Conroe, TX

Customer Service Healthmark 03/98 - 09/00

Industries

Warren, MI

Personnel Coordinator Time Services 1997 - 1998

Fort Wayne, IN

Recruiting/Training Meijer 1995 - 1997

Coordinator Fort Wayne, IN

Word Processing Entech Services 5/86 - 11/86

Troy, MI

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