Medical Assistant Customer Service

Lyana Lira

*** ******** ****; Unit *; San Ysidro, CA 92173 . 619-***-**** .

****.******@*****.***

OBJECTIVE

Bilingual healthcare professional with exceptional customer service

experience seeking to obtain a Medical Assistant position which will allow

me to utilize my skills, education and experience while continuing to

provide quality patient care.

SKILLS & QUALIFICATIONS

. CPR, BLS & First Aid certified

. HIPAA & OSHA knowledge

. Medical records management

. Book keeping and filling

. Taking patient vitals

. Performing blood draws

. Performing Injections

. Patient Scheduling

. Patient Education

. Performing EKG diagnostic tests

. Knowledge of clinical and laboratory procedures

. Preparing and administering medications

. Performing urinalysis testing

WORK EXPERIENCE

Gateway Pediatrics - Chula Vista, CA Feb. 2013-

Apr. 2013

Medical Assistant Externship

. Answered multi-line phones, scheduled patient appointments and

addressed questions and concerns

. Measured vital signs and obtained and recorded patient histories

. Prepared and maintained examination areas

. Performed front and back office duties

. Provided quality patient care and instructed patients with special

needs

Private Childcare - San Ysidro, CA Jan.

2010 -Nov. 2012

. Helped provide a nurturing, fun and safe environment for children

. Responsible for preparing and serving meals

. Assisted children in the process of potty training

. Assisted in youth development

EDUCATION

Kaplan College - Chula Vista, CA

April 2013

Medical Assistant Program (Diploma)

San Ysidro High School - San Ysidro, CA

May 2011

H.S. Diploma

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